Phoenix House · 20 hours ago
Client Benefits Coordinator (56190)
Wainscott, NY
Full-time
Onsite
Entry Level
2+ years expPhoenix House is seeking a Client Benefits Coordinator who is responsible for obtaining insurance pre-authorizations and assisting clients with health insurance coverage. The role involves submitting insurance claims, following up on account receivables, and working closely with the client care team to address barriers to maintaining insurance coverage.
Health CareHospitalWellness
Responsibilities
Assist clients with the process of obtaining and maintaining maximum insurance coverage, including identifying available health care insurance options as needed
Remain current on available insurance options, including eligibility and enrollment requirements
Work closely with members of the client care team (including social worker) to address any barriers to maintaining insurance coverage
Enter and maintain insurance coverage and related demographic information in the billing system
Submit insurance claims, timely
Follow up with payers to ensure timely and appropriate reimbursement
Monitor the status of and work to close pending insurance claims and outstanding patient balances per departmental goals
Work closely with community and governmental agencies, including Social Security and Medicare, and private insurance companies to assist clients in resolving insurance problems
Send out regular account statements to clients
Reach out to clients regarding unpaid account balances
Entered detailed records in the billing system of all activities taken to process a claim and/or collect patient balances
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
Two years of related experience, required
Experience with Microsoft Office software suite, required
Preferred
Experience with insurance and third-party billing associated with health care benefits and medical terminology, preferred
Company
Phoenix House
Phoenix House is a nonprofit drug and alcohol rehabilitation organization operating in 10 states and the District of Columbia with more 120 programs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ann-Marie Foster
President & CEO
Company data provided by crunchbase