SK hynix America · 21 hours ago
Sales Operations and Planning Specialist
Austin, TX
Full-time
Onsite
Entry, Mid Level
2+ years expSK hynix America is a global leader in semiconductor innovation, developing advanced memory solutions. They are seeking a Sales Operations and Planning Specialist to manage customer interactions, order management, and maintain communication with various departments to ensure timely product delivery and customer satisfaction.
Semiconductors
Responsibilities
Direct interaction with customers for order acknowledgement and delivery schedule
Order management from entering the order in SAP to the final shipment
Maintain communications with HQ on delivery management through the complete logistical cycle from factory to customer
Work closely with Sales Account Managers, Operations, Accounting, and Logistics
Secure customer data to open new accounts or to increase credit limits
Liaison between Customers and Operations
Maintain an open line of communication with customers to ensure product requirements are met on time
Hub reconciliation
Ad hoc and interval reporting on business progress
Will coordinate with corporate headquarters to ensure materials are provided according to schedules
Will provide input to management, marketing, and sales on current product support from HQ, backlog issues, and other potential schedule issues
Data consolidation and analysis, including but not limited to customer forecast, monthly sales tracking, order backlog, and other sales-related generation
Product planning and order management
Deliver order creation, RMA, sample distribution, Sales analysis, Sample Distribution
Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner
Qualification
Required
Bachelor's degree (BA/BS) is preferred
Minimum of 2 years' experience as a planner and scheduler in the semiconductor industry
Excellent verbal and written communication skills
Outstanding analytical and interpersonal skills
Strong proficiency with office software, including PowerPoint, Excel, and Word
Experience in SAP for Sales Operations
Experienced with sales operations process, logistics, and inventory management
Being able to work in a multi-cultural environment
Preferred
Bilingual in English and Korean is preferred
Benefits
Top Tier health insurance at no employee cost
Paid day offs: PTO + Company Holidays + Happy Fridays
Paid Parental Leave Program
401k Matching
Educational reimbursement up to $10,000 per year
Donation Matching and volunteering opportunities
Corporate discount programs
Free Breakfast/Lunch/Dinner provided to employees
Company
SK hynix America
Semiconductors are essential to all IT products, and its performance often determines the performance of the final products.
201-500 employees
H1B Sponsorship
SK hynix America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (16)
2023 (3)
2022 (3)
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Jennifer Lee
Director of Technology / Evangelist : Pathfinding & Partnerships
Company data provided by crunchbase