Themis Insight, LLC · 15 hours ago
Sr. System Administrator
Themis Insight, LLC is a consulting firm that addresses complex business, IT, and analytic problems with innovative solutions. They are seeking a Sr. System Administrator to provide support for the implementation, troubleshooting, and maintenance of IT systems, ensuring optimal operation and resource utilization.
AdviceConsultingSmall and Medium Businesses
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualification
Required
TS/SCI with a Polygraph
Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
Bachelor's degree in a technical discipline from an accredited college or university is required
Five (5) years of additional SA experience may be substituted for a bachelor's degree
Three (3) years experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Preferred
Experience with the following tools is strongly preferred: ELK, Tripwire, VMware, RedHat SELinux security tool suite
Benefits
Competitive health, dental, and vision plans with 100% paid premiums.
401k: We contribute 6% even if you don't!
Time Off: 11 standard holidays, and 25 days of PTO
Career Development: Get career counseling and individualized career development plans, including education and training.
Employee referral bonuses for successful hires