SunPro Motorized Awnings & Screens · 5 days ago
Dealer Support Specialist
Bradenton, FL
Full-time
Onsite
Entry Level
$19/hr - $23/hr
1+ years expHunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. As a Dealer Support Specialist, you will play a pivotal role in ensuring seamless communication and coordination between the company's dealer network and manufacturing operations, addressing dealer needs, resolving order issues, and aligning dealer requirements with production capabilities.
Manufacturing
Responsibilities
Utilize phone systems to promptly answer or return calls, texts, and voice messages in a professional and efficient manner
Achieve proficiency in navigating ERP systems to provide top-tier dealer support
Assist with general clerical tasks to ensure smooth day-to-day operations
Assist with general clerical tasks to ensure smooth day-to-day operations
Take on additional responsibilities as assigned to support the team's overall success
All other duties as assigned
Qualification
Required
1-2 years of customer service and data entry experience, ideally in a manufacturing or wholesale industry
Familiar with CRM or ERP software and proficient in computer utilization
Excel at managing multiple tasks, staying organized, and meeting deadlines
Excellent communication skills, proper phone etiquette, and a team-oriented mindset
Skilled in time management and can prioritize tasks effectively
Preferred
Bilingual or multilingual abilities are a plus, enhancing your ability to connect with a diverse dealer network
Benefits
Generous benefits package including medical, dental, vision, life, disability
Time off with pay
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts
Company
SunPro Motorized Awnings & Screens
SunPro Motorized Awnings & Screens is the fastest-growing manufacturer of retractable awnings and motorized screens.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bob Falahee
Founder
Company data provided by crunchbase