Wellspring Lutheran Services · 1 day ago
IT Network Administrator
Lansing, MI
Full-time
Onsite
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expWellspring Lutheran Services is a statewide nonprofit serving seniors, families, and children throughout Michigan. They are currently seeking an IT Network Administrator to support their teams across the state, ensuring staff have the technology support they need to carry out their work.
Non ProfitProfessional Services
Responsibilities
Experience with standard operating systems, software packages, and software utilities
Working knowledge of proper records maintenance and storage for local and distributed environments
In-depth understanding of computer operating systems, applications, and data flow dependencies between applications
PowerShell/scripting and automation experience
Proven ability to lead complex technical projects and serve as escalation point
Ability to establish effective professional business relationships with all levels of management
Network Architecture & Operations
Architect, implement, and maintain secure and resilient LAN/WAN/WLAN, VPN/SD-WAN, and firewall infrastructures
Design, configure, and optimize network performance, segmentation, and quality of service (QoS)
Lead troubleshooting, root cause analysis, and remediation of complex network issues
Manage and maintain network and remote connectivity hardware/software, including switches, routers, and wireless systems
Oversee and document network topology, configurations, and change management processes
Research, evaluate, and recommend emerging technologies, hardware, and software to enhance infrastructure capabilities
Cloud & Security Integration
Integrate and manage Azure networking, VPN gateways, and cloud connectivity solutions
Collaborate with the IT Security Administrator to ensure HIPAA compliance, enforce least-privilege access, and maintain secure network segmentation
Manage firewalls, EDR, SIEM integrations, and network logging/alerting systems
Perform and document regular backup, restore, and disaster recovery testing for network systems, defining RPO/RTO objectives
Systems & Infrastructure Administration
Install, configure, and maintain physical and virtual network servers, appliances, and SANs
Develop, maintain, and implement network support and archiving procedures
Maintain accurate documentation of network infrastructure, configurations, and operational procedures
Oversee system performance, monitor utilization trends, and implement capacity planning
Telecommunications & Collaboration Systems
Plan, design, and support telecommunications systems including VoIP/Teams Phone, SIP trunks, and call flows
Manage installation and maintenance of telecom equipment, voicemail, and related features
Oversee videoconferencing and surveillance network systems with Facilities and Security teams
Troubleshoot and resolve telecommunications and video conferencing issues; coordinate vendor support as needed
Leadership & Team Development
Foster collaboration, professional growth, and cross-departmental communication
Provide technical mentorship and serve as Tier-3 escalation point for complex infrastructure issues
Develop and maintain runbooks, SOPs, and infrastructure documentation to ensure operational consistency
Planning, Reporting & Vendor Management
Collaborate with IT Director to define goals, report on network performance, and drive continuous improvement
Assist in budgeting, procurement, and coordination of network, telecom, and data-related vendor services
Evaluate and recommend new products, services, and technologies aligned with organizational strategy
Qualification
Required
Bachelor's degree in Computer Science or equivalent education/experience
Certifications: CCNP, CompTIA Security+, Microsoft (Entra/M365), Cisco, SonicWall
Experience in regulated healthcare or compliance-driven environments
Five or more years of information technology experience
Experience managing LAN/WAN, system configuration, setup, troubleshooting, planning, design, implementation, and user support
Experience installing and supporting Microsoft server technologies, client VPN, and remote user support software
Experience supporting telecommunications equipment, LAN/WAN, internet, email, videoconferencing, and data communications
Reliable, responsible, and detail-oriented
Benefits
Dedicated and supportive IT team
Weekly team meetings and ongoing training
Health, Dental & Vision insurance
403(b) Retirement plan + matching
Paid Time Off and Holidays
DailyPay option for on-demand pay
Access to Wellspring SupportLinc employee assistance program
Company
Wellspring Lutheran Services
Wellspring Lutheran Services works to take a whole-person approach to their organization and delivery of their services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Timothy Kalbfleisch
Senior Vice President & Chief Financial Officer
Jason Sroufe
Vice President Operations/Chief Operating Officer
Recent News
2025-04-26
2025-04-10
Company data provided by crunchbase