New Market Bank · 4 hours ago
Teller-Customer Service Specialist
New Market Bank is dedicated to providing quality banking services and building lasting relationships with customers. The Teller-Customer Service Specialist role involves performing basic teller duties, providing exceptional customer service, and promoting the bank's products and services.
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Responsibilities
Perform basic Teller and Customer Service duties
Promptly and professionally answer phones and assist customers - transfer calls or take messages when necessary
Balance each day's transactions and verify cash totals
Open all types of consumer and business accounts
Possess thorough knowledge of bank policies and procedures
Commitment to provide exceptional Customer Service
Have knowledge and proficiency in explaining and selling bank's products and services; recognize sale opportunities and refer customers to appropriate departments
Open all types of consumer and business accounts
Use knowledge and proficiency of bank products and services to recognize sale opportunities and refer customers to appropriate departments
Flexibility in hours and locations worked
Fulfill responsibilities under the Bank Secrecy Act
Daily keep lobby, teller and other work areas clean and neat
Open and close bank as needed
Assist other departments and personnel as assigned
Qualification
Required
Commitment to provide exceptional customer service
Commitment to team environment & support of vision/mission
Communication skills
Detail Oriented
Time Management skills
Organized
Ability to Meet Deadlines
Ability to Work Independently & Handle Pressure
Minimum high school diploma or GED
Ability to lift up to 50 pounds
Ability to stand for significant periods of time (up to 8 hours a day)
Preferred
Previous Banking Experience
Previous teller experience or 6 months to one year of cashiering experience
Knowledge of Microsoft Word, Excel, Outlook, Jack Henry products
Benefits
Full Benefits: Medical, Dental, Vision, HSA, FSA, LTD, 401k, Voluntary Life, Vol STD, Vol Whole Life/LTC