Intelliswift - An LTTS Company · 2 days ago
Service Representative - Intermediate
Naperville, IL
Full-time
Onsite
Entry, Mid Level
$18/hr - $20/hr
2+ years expIntelliswift, an LTTS Company, is seeking a Service Representative to handle trade finance transactions and provide customer support. The role involves processing financial transactions, account reconciliation, and ensuring efficient fulfillment activities while maintaining strong relationships with internal and external stakeholders.
Big DataBusiness IntelligenceCloud ManagementEnterprise SoftwareInformation Technology
Responsibilities
Process and/or fulfill trade finance transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis
Perform account reconciliation, including Accounts Receivables as per policy and procedure
Perform wire payments
Monitor and control Auto renewal reports and extensions of expiry dates related to Standby Letters of Credit
Monitor and update customer fees information
Document reports for Management reporting
Resolve discrepancies/ exceptions that frequently deal with non-routine situations, requiring further analysis
Investigate and resolve or make recommendations to more senior team members on more complex, non-routine issues relating to internal business partner and/or external customer inquiries or requests, business process efficiency and quality control within existing procedures
Detailed oriented, Deadline-Oriented, Excellent Time Management
Enable productive relationships within the line of business (LOB) and other functions through responsiveness and support
Proactively work with others (i.e., on own team, shared service centre, other operational areas, or with the internal business partner and/or external customer) to ensure delivery of timely, quality and efficient fulfillment activities
Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures
Provide input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes
Provide on-the-job assistance and training to others, as requested
Qualification
Required
Proficient in Excel, Word, Macros and other standard desktop applications used by the business unit
Financial Accounting background - preferably 2 years
Detail oriented
Strong analytical and problem-solving skills
Strong investigation skills
Strong prioritization skills
Strong organizational skills
Strong customer service and relationship management skills
Good change leadership skills
Good coaching and training skills
Strong written and oral communication skills
Ability to multi-task in a fast-paced environment
University degree/college diploma
Preferred
Bilingual - French & English
Knowledge of letters of credits
Company
Intelliswift - An LTTS Company
''Intelliswift, an LTTS Company, delivers world-class Digital Product Engineering, Data Management, Analytics & AI, and Digital Ent Solutions
1001-5000 employees
H1B Sponsorship
Intelliswift - An LTTS Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (35)
2023 (44)
2022 (27)
2021 (38)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknown2024-11-11Acquired
Leadership Team
Pat Patel
Founder & Executive Chairman
Recent News
Business Standard India
2024-11-12
2024-04-08
Company data provided by crunchbase