1st Source Bank · 16 hours ago
Representative I, Treasury Services Support, South Bend, IN
South Bend, Indiana, United States
Full-time
Onsite
Entry Level
1+ years exp1st Source Bank is a financial institution providing various banking services, and they are seeking a Representative I for Treasury Services Support. The role involves providing customer support, sales support, and administrative support for Treasury Services products and services, ensuring compliance and effective communication with customers.
BankingFinanceFinancial Services
Responsibilities
Monitors ACH processes and contacts customers when action needs to be taken on unauthorized ACH returns as well as repetitive ACH returns that receive no action from customer
Pulls ACH Credit/Risk Limit Comparison Report and ensures all items are in balance and follows procedures to make any corrections needed
Answers customer questions in regards to Treasury Services products and services
Responsible for product set up through data entry and various communications to supporting operations departments
Provides support to Merchant Credit Card Services department
Provides customer support to Remote Deposit customers
Responsible for the completion of all compliance training related to the position
Must understand all applicable laws and regulations that apply to the position and comply with the requirements
Performs all other duties as assigned
Qualification
Required
Monitors ACH processes and contacts customers when action needs to be taken on unauthorized ACH returns as well as repetitive ACH returns that receive no action from customer
Pulls ACH Credit/Risk Limit Comparison Report and ensures all items are in balance and follows procedures to make any corrections needed
Answers customer questions in regards to Treasury Services products and services
Responsible for product set up through data entry and various communications to supporting operations departments
Provides support to Merchant Credit Card Services department
Provides customer support to Remote Deposit customers
Responsible for the completion of all compliance training related to the position
Must understand all applicable laws and regulations that apply to the position and comply with the requirements
Good PC skills--proficiency in Microsoft Word and Excel essential
High degree of self-motivation and ability to work autonomously
Strong customer service
Good written and verbal communication skills
Ability to travel as needed for meetings, projects, seminars, etc
Preferred
One (1) to two (2) years experience preferred or equivalent experience in a related field preferred
Prior Treasury Services or banking experience preferred
Bachelor's Degree preferred
Company
1st Source Bank
1st Source has offered clients a convenient and friendly way to bank for over 150 years.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrea Short
President
Recent News
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