American Express · 3 weeks ago
Senior Manager - Amex Ads Product
American Express is a company with a long history of innovation and a commitment to supporting its customers and employees. The Senior Manager, Amex Ads Product will be responsible for owning the product roadmap for digital advertising systems, leading the development and deployment of new ad capabilities, and ensuring compliance and risk processes are established.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Own the product roadmap for Amex’s new advertising systems (e.g., ad serving, order management, self-service), to support rapid growth for the business, ensuring alignment with strategic priorities of the Digital Advertising team
Identify, design, and launch new advertising placements and formats, including display, native, sponsored search, and email
Lead the development and deployment of these new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal)
Translate business requirements into actionable tech specifications (e.g., features, user stories) for engineering teams
Closely track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog
Lead regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers
Help resolve tech issues that arise and proactively identify opportunities to automate processes
Spearhead assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors
Enact comprehensive compliance / risk processes & controls and lead the New Product Approval (NPA) process when launching new capabilities
Qualification
Required
Bachelor's Degree
4+ years of product development, product management, and/or strategy experience
Exceptional problem-solving skills with an ability to understand complex technical systems, identify issues, and develop effective solutions
Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan
Self-starter with experience leading complex projects end-to-end
Strong detail orientation and highly organized
Excellent communication and presentation skills with proficiency in Microsoft Powerpoint
Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners
Customer-centric mindset with strong business acumen, ensuring scalable monetization and performant advertising, while upholding a superior customer experience
Strong analytical skills and comfort with ads experimentation with proficiency in Microsoft Excel
Preferred
Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for ads, marketplaces, and/or multi-sided platforms
Proven ability to develop and execute against a product vision, strategy, and prioritized backlog
Technical understanding of the product development process
Experience managing digital ad products, leading technology scrum teams (in an agile environment), including software developers, engineers, and architects
Experience translating business requirements into actionable tech specifications (e.g., features, user stories) and ensuring technology deliverables are built with high quality
Experience interfacing with product owners and technology teams at American Express, with an ability to influence without authority to achieve business goals
Experience with backlog management software (Rally/JIRA)
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
2026-01-25
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