Foresight Bank FFG · 2 days ago
Commercial Card & Merchant Processing Product Manager
Loves Park, IL, US
Full-time
Hybrid
Senior Level
$88K/yr - $164K/yr
5+ years expForesight Bank FFG is a financial institution seeking a Commercial Card and Merchant Processing Product Manager. This hybrid position is responsible for driving the vision and roadmap for the bank’s commercial card and merchant products, collaborating with various teams to enhance product offerings and meet client needs.
Banking
Responsibilities
Cultivate strong relationships among working teams in IT, Operations, LOB, Risk and Marketing, maintain appropriate forums across the organization to drive transparency, and share results of product and execution strategy
Work closely with cross functional partners and clients to understand client needs, changes in industry landscape, and help drive solutions that are meaningful for clients and revenue growth
Drive achievement of vision for Card and Merchant Product Roadmap, including developing business cases and other artifacts necessary to support new products and enhancements
Provide leadership and oversight to project teams, identify project goals, objectives, deliverables, constraints and issues, and monitor completion of tasks to ensure that project goals are achieved, while demonstrating the ability to work tactically to drive multiple, simultaneous initiatives to completion. May participate in or lead cross-functional projects
Manage day-to-day priorities in relation to the product by working closely with functional partners and by providing expert support to front, middle and back office
Create clear product epics and requirements that are easily understood by business and technology partners and then validate delivery against those requirements, owning the work from start to finish
Own and manage a product backlog, with accountability for clearly expressing all backlog items to best achieve product strategy
Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit
Negotiate vendor partnerships/contracts and manage vendor relationships, including contracts and pricing with key partners such as networks and processors
Participate in industry events and stay abreast of the competition and emerging trends
Collaborate with marketing to build our go-to-market strategies and lead campaigns and initiatives that drive product adoption and growth
Actively engage in prospect and customer meetings to explain and promote our product solutions with clarity and confidence
Act as a subject matter expert and contact for service relating to Treasury Services
Help to develop a strong treasury sales culture within the Commercial Banking Team
Responsible for documenting, onboard / implementing, and training on new Services (including Business Online Banking, ACH Processing, Wire Origination, Remote Deposit Capture, Merchant Services, and Fraud Prevention Services) for new and existing clients
Help develop and execute an ongoing review of services program for all clients
After implementation, review customer analysis statements for accuracy to ensure proper fees are collected
Assists with the development and implementation of new cash management products and services, including the development of third-party relationships
Contributes to the development of ongoing training programs designed to enhance the cash management product knowledge of all bankers
Maintains professional communication and conduct with all clients, prospects, and associates
Uses all available resources to provide value-added advice and/or recommendations for the potential improvement of customer’s business operations, productivity, etc
Actively participates in professional organizations to enhance further personal development
Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices
Qualification
Required
Bachelor's degree in a Business-Related Field or equivalent work experience
Minimum 5-7 years' experience in Treasury Management or Commercial Procurement Card preferred
Advanced knowledge of banking regulations and internal controls management products and services
Understanding of ancillary products; Internet Banking, Voice Response, etc
Must have a valid driver's license and the ability to travel regionally, as needed
Company
Foresight Bank FFG
Foresight Bank: Built from Local Strength, United by Purpose Foresight Bank was formed by uniting six long-standing community banks—German American State Bank, Northwest Bank of Rockford, State Bank of Freeport, Lena State Bank, State Bank of Davis, and State Bank of Herscher—under one charter to better serve the people and businesses across our region.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase