Johnstone Supply The Founders Group · 1 day ago
Inside Sales Specialist
Salem,OR,US
Full-time
Onsite
Entry, Mid Level
2+ years expJohnstone Supply - The Founders Group is a family-owned wholesale distributor specializing in heating, cooling, and refrigeration supplies. The Inside Sales Specialist will assist the Regional Sales Manager and Territory Managers in customer acquisition, development, and maintenance while managing sales operations and processing transactions.
Building Materials
Responsibilities
Enter pricing upon request from territory managers or the regional sales manager
Serve as the connection between Territory Managers, clients, special orders, credit, accounting, IT, etc
Assist in customer-based projects
Build and manage a book of business by contacting potential new customers and new customers
Collaborate with multiple departments to execute projects and support internal teams as needed
Accurately and promptly process consumer transactions such as orders, quotations, and refunds
Conduct research and disseminate particular product and sales information in response to requests from the Regional Sales Manager, Territory Managers, or customers
Generate customer reporting to the team as needed, per Territory Manager needs
Manage house accounts
Collaborate with cross-departmentally as needed to execute projects
Comprehend and utilize all cross-reference resources and locate alternative products as needed
Monitor shipment dates to ensure on-time arrival and expedite if necessary
Maintain competency in using personal computers, data entry terminals, and other standard office equipment and software
Foster and maintain working relationships with customers to ensure smooth sales operations
Qualification
Required
Must possess and maintain a current valid driver's license
High school diploma or general education degree (GED); and two to three years of related experience and/or training in inside sales, customer service, or HVAC/R distribution; or an equivalent combination of education and experience
Previous experience should include order processing, quoting, and customer account management
Familiarity with HVAC/R products and systems is strongly preferred
Strong communication skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment
Possess strong typing skills (30–50 WPM), is proficient with computers, and is comfortable using 10-key calculators and standard office equipment
Highly organized, able to prioritize and manage multiple tasks efficiently, and consistently meet deadlines in a fast-paced environment
Excellent written and verbal communication skills, along with active listening abilities, are essential for effectively engaging with customers and team members
Familiarity with CRM systems, ERP platforms, and Microsoft Office applications
Preferred
Familiarity with HVAC/R products and systems is strongly preferred
Benefits
Health insurance through UnitedHealthcare
401K with employer match
Scholarship opportunities
A referral program
And much more!
Company
Johnstone Supply The Founders Group
Johnstone Supply is the top cooperative wholesale distributor in the country and a recognized national leader in the HVAC/R industry, with regional distribution centers based in 20 locations throughout Oregon, Washington, California, Utah, Idaho, and Alaska.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase