Service now Tech Lead jobs in United States
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Centraprise · 9 hours ago

Service now Tech Lead

positionDallas, TX
timeFull-time
remoteOnsite
seniorityLead/Staff

Centraprise is seeking a ServiceNow Tech Lead to oversee the design and configuration of ServiceNow applications. The role involves collaborating with stakeholders, guiding development teams, and ensuring best practices in ServiceNow implementations.

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H1B Sponsor Likelynote
Hiring Manager
Rahul Kumar
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Responsibilities

Lead the design and configuration of ServiceNow applications across ITSM, ITOM, HRSD, CSM, GRC, and other modules
Define technical standards, best practices, and governance for ServiceNow implementations
Collaborate with business stakeholders to gather requirements and translate them into functional specifications
Provide guidance on ServiceNow capabilities and recommend optimal solutions
Oversee development, configuration, and integration activities
Ensure platform performance, scalability, and security compliance
Mentor and guide developers and administrators
Coordinate with cross-functional teams for end-to-end delivery
Stay updated on ServiceNow releases and new features
Drive automation and process optimization initiatives

Qualification

ServiceNow architectureITSM modulesScripting (JavaScript)Integrations (REST/SOAP)Business process mappingSolution designContinuous improvementTeam management

Required

Strong understanding of ServiceNow architecture and data model
Hands-on experience with multiple modules: ITSM (Incident, Problem, Change, Request), ITOM (Discovery, Service Mapping, Event Management), HRSD, CSM, GRC, SecOps, CMDB
Proficiency in scripting (JavaScript, Glide API) and integrations (REST/SOAP)
Ability to map business processes to ServiceNow workflows
Experience in requirement gathering and solution design
Lead the design and configuration of ServiceNow applications across ITSM, ITOM, HRSD, CSM, GRC, and other modules
Define technical standards, best practices, and governance for ServiceNow implementations
Collaborate with business stakeholders to gather requirements and translate them into functional specifications
Provide guidance on ServiceNow capabilities and recommend optimal solutions
Oversee development, configuration, and integration activities
Ensure platform performance, scalability, and security compliance
Mentor and guide developers and administrators
Coordinate with cross-functional teams for end-to-end delivery
Stay updated on ServiceNow releases and new features
Drive automation and process optimization initiatives

Company

Centraprise

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Centraprise is an executive search and direct hire company.
dateFounded in 2010
location
Edison, New Jersey, USA
people-size501-1000 employees
web-link
https://www.centraprise.com/

H1B Sponsorship

Centraprise has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (16)
2023 (49)
2022 (35)
2021 (42)
2020 (125)

Funding

Current Stage
Late Stage

Leadership Team

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Praveen Mummaneni
Chief Executive Officer
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Anand Bandarupally
Managing Partner - Developing Recruitment and Business Development
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Company data provided by crunchbase