Berkshire · 2 days ago
Sales & Resident Experience Consultant
Columbus, Ohio, United States
Full-time
Onsite
Entry, Mid Level
2+ years expBerkshire is a nationally respected property management team that creates memorable and valuable experiences for all stakeholders. As a Sales & Resident Experience Consultant, your primary focus will be on providing exceptional service to prospective and existing residents while maintaining a professional atmosphere in the leasing office.
Property ManagementReal Estate Investment
Responsibilities
You have to LOVE people, all kinds of people!!
You must be able to “seal the deal”! Expectations of at least a 20% closing ratio
Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
Be an inspector! Tour routes and models are your showcase; make sure they look their best!
Maintain awareness of local market conditions and trends
Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
Maintain professional resident communications via verbal and written communications
Provide excellent customer service to all prospective, existing residents and your team members
Have exceptional administrative skills with attention to detail
Qualification
Required
You have to LOVE people, all kinds of people!!
You must be able to 'seal the deal'! Expectations of at least a 20% closing ratio
Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
Be an inspector! Tour routes and models are your showcase; make sure they look their best!
Maintain awareness of local market conditions and trends
Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
Maintain professional resident communications via verbal and written communications
Provide excellent customer service to all prospective, existing residents and your team members
Have exceptional administrative skills with attention to detail
You have at least two years of transferable experience in customer service
You have the ability to adapt to new technologies
You are proficient in writing, speaking and understanding the English language
Be fun! Have Energy! Be the energizer bunny!
Benefits
3 weeks of vacation
Personal development plans
Great insurance
A 25% rent discount
Company
Berkshire
Berkshire is a people-focused investment management company known for our vertically integrated organization and experience in U.S.
Founded in 1966Boston, Massachusetts, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Kinchla
Head of Special Asset Management & Subordinate Debt
Recent News
2025-09-12
2025-07-09
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