Texas Workforce Commission · 1 day ago
Unit Support Coordinator (Denton)
United States-Texas-Denton
Full-time
Hybrid
Mid, Senior Level
$5,181.58/mo - $7,144/mo
2+ years expTexas Workforce Commission is seeking a Unit Support Coordinator (USC) to join their Vocational Rehabilitation Department in Denton, Texas. The role involves providing advanced consultative services and technical assistance while managing caseloads and supporting program staff and community organizations.
EducationGovernmentPersonal DevelopmentPublic RelationsService IndustryStaffing Agency
No H1B
Responsibilities
Provides management assistance to the VR Manager and performs rehabilitation work on an adjusted caseload for customers, utilizing the web-based customer case management system on the same day as received
Provides technical assistance to staff, other agencies, community programs and the general public regarding division programs
Assists with caseload budget management
Assists with conducting reviews to determine compliance with laws, regulations, policies, and procedures
Assists in resolving customer complaints
Researches information pertaining to legislative inquiries
Performs and monitors community outreach efforts including business development
Participates in employee selection process
Conducts analyses using agency data systems for unit quality improvement efforts and reporting requirements
Serves as team lead for the Unit Support Team
Assists in implementing the continuous improvement process
Provides assistance to the Unit Process Improvement Specialist, Assistive Technology Specialist, Purchasing Specialist, Unit Support Assistant, and OIB Worker
Responsible for determining eligibility, conducting comprehensive assessment, IPE development and implementation, purchasing, job development and placement to achieve outcomes
Performs related duties as assigned
Qualification
Required
Graduation from an accredited four-year college or university plus two years of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency
Graduation from an accredited four-year college or university plus two years and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a public or private agency for Sr USC
One year of full-time experience may be substituted for each year (30 semester hours) of education
Must meet the Comprehensive System of Personnel Development (CSPD) educational requirements
Copy of official transcripts, certifications and/or credentials will be requested at the time of interview if applicable
Experience as a USC cited above must be in accordance with the career ladder requirements of the agency
Related work experience is defined as consultative services/technical assistance to program staff, and general knowledge of disabilities
Preferred
Master's degree in Rehabilitation Counseling or Rehabilitation Management from an accredited college or university plus one year experience: 1) in interpreting/applying VR program policies/procedures, 2) planning/implementing/monitoring customer services, 3) coaching/mentoring and providing technical assistance for staff development, and 4) developing and providing training activities
Master's degree from an accredited college or university plus three years' progressive experience working in a VR program. With three years' experience in areas referenced above
Benefits
Comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay
Tuition assistance program
FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals
Company
Texas Workforce Commission
Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3.66MKey Investors
U.S. Department of Labor
2022-07-07Grant· $3.66M
Leadership Team
DeAnn Lowrey
Pre-K Partnership Specialist
Heather Hall
CIO / IT Director
Recent News
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