County of Riverside · 14 hours ago
COMMUNITY HEALTH WORKER/PROMOTORE I/II (Riverside Overdose Data to Action)
Riverside County, CA
Full-time
Onsite
Entry, Mid Level
$19.63/hr - $26.16/hr
1+ years expThe County of Riverside is seeking qualified candidates for the position of Community Health Worker I/II with the Riverside Overdose Data to Action (RODA) Program. This role involves supporting individuals in recovery from substance use and enhancing surveillance of overdose morbidity and mortality to guide prevention efforts.
GovernmentHealth CarePublic RelationsPublic SafetySocial
No H1B
Responsibilities
Community Health Workers (CHWs) provide harm reduction education, distribute naloxone, and support overdose prevention through direct outreach
Drawing on lived experience, they reduce stigma, expand access to care, and contribute to overdose reversals as part of the Riverside Overdose Data to Action (RODA) program
CHWs engage individuals in community settings, connecting them to treatment, recovery supports, and other critical resources
Build rapport with clients and gather, share, and assess accurate information to identify efficient and effective opportunities for intervention utilizing strategies that reflect the client’s values, attitudes, and beliefs
Provide health education, instruction, and information in a manner that clients can easily understand and address barriers to physical and mental health services
Assist clients in navigating the healthcare system and public health programs by phone and in person to help clients successfully participate in their medical and/or behavioral care
Engage with community members to raise awareness about violence prevention strategies
Build trusting relationships with individuals and families affected by asthma, offering guidance, emotional support, and practical assistance
Connect program participants to community resources necessary to achieve healthy outcomes; address healthcare barriers and identify and address health-related social needs; make closed-loop referrals to local human service systems to support clients address their needs including but not limited to housing, food, personal safety, transportation, childcare, energy assistance, education, income assistance, and education
Provide care management services for clients at highest risk of poor health outcomes by helping them access clinical and community services necessary to implement the client’s care plan
Provide transitional care services (TCS) for clients transferring from one setting or level of care to another and maintain close contact with clients and caretakers both in-person and on the phone
Support clients’ engagement with their primary care physician (PCP); identify and connect clients to services that address Social Determinates of Health (SDOH) needs; promote wellness and prevention, help members manage their chronic diseases, and support efforts to improve maternal and child health
Participate in all team collaborations and continuous quality improvement initiatives and projects
Ensure documentation in electronic health records (and other tracking and monitoring systems) are accurate, useful and in compliance with regulatory requirements and accreditation standards
Qualification
Required
Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination
Any combination of lived experience working with diverse populations in the community (e.g., women with infants and young children, homelessness, substance abuse, persons involved in the justice system, AIDS/HIV patients, older adults, and underserved populations) which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, this would include, one year of experience which has provided personal first-hand knowledge of the problems, needs, attitudes, and behavior patterns of the community as they relate to public health
Knowledge of: Client population and community resources; techniques for group and individual interviewing and counseling; basic recordkeeping principles and practices; and computer equipment and applications related to the work
Ability to: Address the client population's unique needs in a culturally sensitive manner; relate and communicate effectively with the community served; learn and understand the organization and operation of the assigned department and of outside departments and agencies; maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports
Possession of a valid California Driver's License may be required
Completion of a Department of Health Care Access and Information approved CHW/Promotore training program and possession of a CHW/P/R certificate is required within 12 months of hire
Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination
One year of experience as a Community Health Worker/Promotore I or equivalent non-County classification
Two years of lived experience, that is equivalent to that of a Community Health Worker/Promotore I working with diverse populations in the community (e.g., women with infants and young children, homelessness, substance abuse, persons involved in the justice system, AIDS/HIV patients, older adults, and underserved populations) which would provide an opportunity to acquire the knowledge and abilities herein
Knowledge of: Client populations, community resources, techniques for group and individual interviewing and counseling; basic recordkeeping principles and practices; and computer equipment and applications related to the work
Ability to: Address the client population's unique needs in a culturally sensitive manner; relate and communicate effectively with the community served; learn and understand the organization and operation of the assigned department and of outside departments and agencies; maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports
Possession of a valid California Driver's License may be required
Completion of a Department of Health Care Access and Information approved CHW/Promotore training program is required
Must possess and maintain a CHW/P/R certificate. Some positions may require additional specialized certification
Preferred
Some positions may require fluency in a second language, as determined by client population served
Company
County of Riverside
County of Riverside is a government entity that provides regional administration, public services, and community support programs.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Nestande
Deputy CEO
Charissa Leach, P.E.
Riverside Co. Asst. Chief Executive Officer/TLMA Director
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