Danaher Corporation · 6 days ago
Senior Technical Support Engineer - Hematology & Urinalysis - ONSITE
Miami, Florida, United States
Full-time
Onsite
Senior Level
5+ years expBeckman Coulter Diagnostics, a part of Danaher Corporation, is a global leader in clinical diagnostics dedicated to improving patient health. The Technical Support Engineer will provide critical technical support for medical diagnostic systems, resolving complex issues and ensuring effective communication with teams and partners.
BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
Responsibilities
Serve as a global technical escalation lead, partnering with regional SMEs to resolve complex, high-impact field issues
Provide advanced system-level troubleshooting and root-cause analysis for hardware, software, and workflow issues encountered in customer environments
Represent the service organization in new product introductions, ensuring service requirements, tools, and training are integrated into launch readiness activities
Develop and maintain high-quality service content including technical bulletins, service manuals, and training materials
Track, analyze, and trend key service performance metrics to support data-driven continuous improvement
Qualification
Required
Bachelor's degree in Engineering, Chemistry, Medical Technology or related field with 5+ years' experience, OR Master's degree in field with 3+ years of experience
Experience refers to technical, manufacturing, hotline, field service, medical technology, hands-on repairs, and similar discipline
Ability to interpret and communicate complex technical and non-technical documentation effectively across diverse audiences
Proficiency in technical troubleshooting and data analysis
This position requires up to 25% flying and/or driving travel, which includes overnight stays
Preferred
Writing or developing technical documentation
Experience working in a regulated industry
Exposure to field service or customer support environments
Performing root cause analysis and implementing solutions
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Danaher Corporation
Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
10001+ employees
H1B Sponsorship
Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-01-05IPO
Leadership Team
Rainer Blair
President & CEO
Thomas Joyce
President & CEO
Recent News
Mobihealthnews
2026-01-16
2026-01-14
Company data provided by crunchbase