Career Team · 21 hours ago
Career Advisor
Tacoma, Washington, United States
Full-time
Onsite
Entry, Mid Level
$26.44/hr - $26.92/hr
2+ years expCareer TEAM is a leading workforce development organization on a mission to transform lives. They are seeking a Career Advisor to provide career counseling, case management, and follow-up services to job seekers in Pierce County, helping them connect to employment and training opportunities.
Management Consulting
Responsibilities
Provide services to registered customers within the One-Stop system
Become a subject matter expert on labor market and career trends
Complete intake and eligibility determination for the workforce program. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods
Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs and other services
Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training
Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities
Conduct orientation sessions, workshops, job clubs and other group presentations for clients
Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Cultivate and strengthen partnerships with educational institutions, businesses, and community organization host sites
Develop and implement innovative strategies to increase work experience participation and engagement among career advisors
Coordinate activities with marketing for outreach and customer engagement strategies
Meet and/or exceed program benchmarks
Participate in all staff-related events as required including but not limited to: training, staff meetings and individual supervision
Complete all required reports
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed
Qualification
Required
2+ years of work experience combining elements of training, counseling, case management or other services
Strong organizational and project management skills, with a proven track record of managing multiple tasks effectively
Strong experience with outreach efforts and partnership building
Proficiency in data entry and exceptional attention to detail
Possess substantial case management experience and the ability to read and interpret policies and procedures
Ability to work in a variety of settings with culturally-diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel and Outlook)
Ability to meet and/or exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written required
A Valid Driver's License
Preferred
AA degree or higher preferred, but not required
Experience in recruiting or education
Experience and knowledge of WIOA or TANF workforce development contracts/programs
Experience facilitating workshops, orientations, or assessments
Proactive, detail-oriented, and highly organized with strong follow-through
Benefits
Healthcare
Dental
Personal/vacation time
Company
Career Team
Founded in 1996, Career Team provides both workforce services and workforce software for government and education institutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Taiwo
Chief Technology Officer
Dana N. Combs-Fenwick
Chief Service Delivery Officer
Company data provided by crunchbase