ChatGPT Jobs · 2 days ago
Senior Account Technology Specialist
McKinney, TX
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $186K/yr
8+ years expThomson Reuters is a leading provider of trusted content and technology that informs decision-making across various sectors. They are seeking a Senior Account Technology Specialist to support technology-related sales and provide implementation support to Global Accounts customers, bridging pre-sales activities with project management and customer success initiatives.
Computer Software
Responsibilities
Participate in client presentations
Create Proof of Concept prototypes tailored to customer needs
Assist in responding to RFPs and reviewing contracts
Manage the handoff from sales to implementation or development teams
Ensure all deliverables are completed on time and within budget
Oversee custom development projects and customer partnering initiatives
Maintain transparent communication with customers throughout project phases
Provide white-glove technology support for Global Accounts
Respond promptly to customer technology queries
Escalate customer issues when warranted
On-time, high-quality delivery of all projects
Increased customer satisfaction for custom development projects and software implementations
Consistent white-glove support for Global Accounts customers
Qualification
Required
8+ years in the accounting profession with an emphasis on technology and process
Strong customer-oriented mindset with consistent follow-through
Deep understanding of Thomson Reuters solutions and their application in large accounting firms
Knowledge of software development lifecycles; API usage, requirements definition, CPA designation, and large accounting firm experience is preferred
Ability to translate tax concepts for technologists
Excellent communication skills and organizational abilities
Preferred
Knowledge of software development lifecycles; API usage, requirements definition, CPA designation, and large accounting firm experience is preferred
Benefits
Medical, Dental, Vision, Life, Retirement, PTO
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Paid volunteer days off
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase