Fidelity Investments · 1 day ago
Director, Site Reliability Engineering
Durham, NC
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expFidelity Investments is a leading financial services company, and they are seeking a Director of Site Reliability Engineering to manage and lead SREs and Production Support Engineers. This role involves building reliability into systems through automation and infrastructure code while driving complex initiatives and ensuring high availability and resilience of services.
Asset ManagementFinanceFinancial ServicesRetirementWealth Management
No H1B
Responsibilities
Managing & leading SREs & Production Support Engineers
Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them
Bring together technical, procedural, and financial data to reduce toil and increase efficiency
Execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers & Production Support Engineers
Troubleshoot stack-wide engineering issues related to hardware, software, network, applications, and cloud service providers
Qualification
Required
Bachelor's degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, master's degree a plus
10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale
5+ years of experience with AWS & Certifications a plus
3+ years of experience with Kubernetes container orchestration (EKS)
Experience operating and implementing distributed & highly concurrent service-based architectures, including microservices, containerized services, and/or serverless architectures
Thought leadership and an ability to plan and drive complex initiatives using agile principles
Ability to triage, execute root cause analysis, and be decisive under pressure
Strong understanding across cloud infrastructure components (server, storage, network, data, and applications) to deliver end-to-end Cloud Infrastructure architectures and designs
Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
Proven experience in implementing advanced observability practices and techniques at scale. Demonstrated ability to utilize modern monitoring tools (Datadog, Prometheus, Splunk)
Ability to automate with various scripting languages (Python, Shell scripting, etc.) is a plus
Experience managing systems using infrastructure as code tools (IAM, Terraform) is a plus
Proficient communication skills with an ability to reach both technical, non-technical audience
Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships
Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity's systems are always available when our customers need them
Bring together technical, procedural, and financial data to reduce toil and increase efficiency
You will execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers & Production Support Engineers
Troubleshoot stack-wide engineering issues related to hardware, software, network, applications, and cloud service providers
Company
Fidelity Investments
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$152.82MKey Investors
Apple
2020-12-28Secondary Market· $2.5M
2018-01-14Secondary Market· $1M
2017-05-03Secondary Market· $12.5M
Leadership Team
Abigail Johnson
Chairman & CEO
Jeanmarie Ward
Senior Vice President of Architecture
Recent News
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