Front Desk - Cosmetic Surgery Center (Training Provided!) jobs in United States
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Sono Bello · 6 hours ago

Front Desk - Cosmetic Surgery Center (Training Provided!)

Sono Bello is America's top cosmetic surgery specialist, with a dynamic and high-energy work environment. They are seeking a Consult Experience Specialist (CES) who will be the first point of contact for patients, ensuring an exceptional experience throughout their journey.

CosmeticsHealth CareMedical

Responsibilities

Greet patients warmly, verify appointments, and ensure a seamless introduction to the office
Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor
Support Sales Consultants by facilitating consultations and assisting with administrative tasks
Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits
Collaborate with team members to identify patient success stories for online endorsements
Assist with patient inquiries and follow-ups, both pre- and post-operative
Support cross-selling of additional services by preparing quotes and consent forms, as needed

Qualification

Customer service experienceCommunication skillsComputer proficiencyMedical terminology knowledgeProfessional demeanorMultitasking ability

Required

High school diploma or equivalent
Experience in customer service or front-desk roles, ideally in medical or aesthetic settings
Excellent verbal and written communication skills with strong interpersonal abilities
Ability to multitask and prioritize effectively in a fast-paced environment
Proficiency with computer systems and software, including Microsoft Office
Professional demeanor and commitment to providing exceptional client experience

Preferred

bachelor's degree
Knowledge of medical terminology and procedures

Benefits

Incentives
Equity
Health coverage
401(k) matching
Paid time off
Parental leave
Medical
Dental
Vision
Life Insurance
401K
EAP
PTO
Paid Holidays

Company

Sono Bello

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Sono Bello is a medical practice specializing in laser liposuction and body contouring services.

Funding

Current Stage
Late Stage
Total Funding
$611M
Key Investors
Alaris Equity Partners
2023-02-14Private Equity· $546M
2022-03-11Private Equity· $65M

Leadership Team

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Tom Barr
President & CEO
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Stephen A. Keller
Chief Financial Officer
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Company data provided by crunchbase