Telecommunications Operator (Per Diem) jobs in United States
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EvergreenHealth · 16 hours ago

Telecommunications Operator (Per Diem)

positionKirkland, WA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$22.02/hr - $33.36/hr

EvergreenHealth is a healthcare organization seeking a Telecommunications Operator responsible for processing incoming hospital calls and managing various alarms for Plant Operations and Security. The role includes ensuring accurate and efficient communication while providing excellent customer service in a fast-paced environment.

Health CareHospitalMedical Device
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H1B Sponsor Likelynote

Responsibilities

Process all calls within the current service level commitment
Answer and navigate calls with accuracy, efficiency, and courtesy using best customer service tactics and practices
Record and relay complete and accurate answering service message tickets, verifying all message details including correct spelling of patient name, caller name, and call back number
Monitor and relay, with efficiency and urgency, designated codes via the code phone and code panels by getting correct information, promptly overhead paging, and documenting for legal and statistical purposes
Monitor and relay designated internal Plant Operations and Security alarm panels, reporting any alarms to the Engineer on duty or Security Officer according to set procedures
Performs other duties as assigned

Qualification

Customer service skillsTelephone skillsTyping 50 WPMPBX experienceTeamwork

Required

High School graduate or equivalent
Excellent customer service skills
Excellent telephone skills
Ability to work in a team setting
Typing/keyboarding at a minimum of 50 words per minute
Ability to sit for up to 10 hours in a cubical workstation

Preferred

High volume PBX, answering service, call center, or medical provider office experience with a demonstrated understanding of these settings
Previous experience in a hospital answering service or similar

Benefits

15% Per Diem Pay

Company

EvergreenHealth

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EvergreenHealth, a public hospital district, is an integrated health care system offering a breadth of services
dateFounded in 1972
location
Kirkland, Washington, USA
people-size1001-5000 employees
web-link
https://www.evergreenhealth.com

H1B Sponsorship

EvergreenHealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
$5.85M
2014-04-01Series Unknown· $5.85M

Leadership Team

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Frank Hemeon
Interim Chief Financial Officer
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Chris Bredeson, MBA, FACHE
Chief Operating Officer
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Recent News

PR Newswire
The American Diabetes Association and The Leapfrog Group Honor 36 Hospitals for Exceptional Inpatient Care
2025-06-04
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Eastside hospital system asks taxpayers to foot more of the bill
2025-06-03
Morningstar.com
EvergreenHealth Seeks First-Ever Levy Lid Lift to Expand Access to Care and Plan for Future Needs
2025-05-28
Company data provided by crunchbase