Temporary Staffing Professionals · 19 hours ago
Front Desk Staff
Fountain Valley, CA
Full-time
Onsite
New Grad, Entry LevelTemporary Staffing Professionals is hiring for a client in Fountain Valley seeking a Front Counter / Billing Clerk to provide excellent customer service and administrative support. This role involves covering front counter operations, public-facing customer assistance, and routine billing support.
RecruitingStaffing Agency
Responsibilities
Greet and assist residents at the front counter with questions related to utility billing, account status, and general inquiries
Provide high-level customer service via phone, email, and in-person communication
Process payments accurately and in accordance with established procedures
Review, update, and maintain customer account information in internal systems
Assist with billing-related tasks such as data entry, account adjustments, and documentation
Handle and route incoming calls to appropriate departments
Support administrative tasks including filing, scanning, and maintaining organized records
Ensure all customer interactions are handled with professionalism, patience, and clarity
Collaborate with department staff to support smooth daily operations during the assignment period
Qualification
Required
Previous experience in a customer service, front counter, receptionist, billing, or administrative role
Strong communication and interpersonal skills with the ability to assist the public professionally
Accurate data entry skills and comfort working within billing or customer account systems
Ability to handle payments and maintain a high level of attention to detail
Reliable, punctual, and able to commit to the full five-week assignment
Company
Temporary Staffing Professionals
Temporary Staffing Professionals is a staffing and recruiting company.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Maria Lankenau
CEO & Founder
Geneva Milne
COO
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