Customer Service Rep jobs in United States
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CornerStone Staffing · 15 hours ago

Customer Service Rep

CornerStone Staffing is currently recruiting for a Customer Service Rep to join a leading financial services team. This role involves ensuring the accurate and timely disbursement of insurance payments while assisting customers with their escrow accounts.

ConsultingHuman ResourcesService IndustryStaffing Agency

Responsibilities

Answer inbound calls from customers regarding their escrow accounts
Assist customers with changes to their insurance carriers, and update billing when needed

Qualification

Escrow experienceMortgage servicingAnalytical skillsCommunication skillsMicrosoft ExcelClient communicationDeadline managementAttention to detailProblem-solving

Required

High School Diploma or GED
1–2 years of experience in a call center, preferably dealing with escrow, mortgage, or financial services
Proven analytical and communication skills
High attention to detail and effective problem-solving capabilities

Preferred

Familiarity with CPI policies and escrow payment cycles
Experience with compliance-driven documentation
Ability to manage deadlines under pressure

Company

CornerStone Staffing

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CornerStone Staffing provides staffing and recruiting services.

Funding

Current Stage
Late Stage

Leadership Team

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Heather Stroh
Chief Operating Officer
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Debra Hill
Chief Information Officer
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Company data provided by crunchbase