ZoomInfo · 15 hours ago
Senior Revenue Enablement Manager, Business Systems & Architecture
Waltham, MA
Full-time
Hybrid
Senior Level
$103K/yr - $162K/yr
6+ years expZoomInfo is a Go-to-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights and trusted data. They are seeking a Senior Revenue Enablement Manager to own and architect their Revenue Enablement knowledge graph, ensuring that sellers can access the right knowledge and training at the right time while designing scalable systems and implementing governance. This role combines strategic oversight with hands-on execution across knowledge management, platform ownership, and continuous improvement.
AnalyticsInformation ServicesLead GenerationMarketing
Responsibilities
Architect our knowledge systems that enable fast, accurate retrieval of sales content, product knowledge, competitive insights and more
Build a high-performing ecosystem: Lead and coach distributed content owners
Culture and adoption. Advocate for knowledge sharing across teams. Train and coach distributed content owners on knowledge management tools and best practices
Establish audit mechanisms and quality signals therein ensuring accuracy and simplifying collaborative content management
Design enablement systems that are AI-ready, ensuring clean metadata, retrieval-friendly structures, and trusted source alignment
Evaluate and implement automation to improve:
Content refresh
Version accuracy
Archiving and lifecycle management
Integrate enablement platforms with enterprise AI and workflow tools
Serve as the primary administrator for Seismic and Docket.ai
Define and enforce governance guardrails across platforms, including:
Taxonomy, metadata, tagging standards
Permissions and access models
Version control, archiving, and lifecycle management
Act as the subject matter expert for Seismic information architecture, ensuring content is structured for discovery, reuse, and AI retrieval
Maintain alignment across platforms to ensure consistent experiences between content and answers
Partner with vendors to stay ahead of roadmap enhancements, resolve technical issues, and implement new features responsibly
Assist onboarding by ensuring new hires have access to necessary information
Drive insights (metrics, dashboards, qualitative feedback) to continuously assess workflows, knowledge adoption, effectiveness
Consolidate feedback and findings into actionable insights
Prepare regular reports highlighting performance, risks, and opportunities
Partner cross-departmentally to inform strategies that improve seller productivity and business outcomes
Qualification
Required
6+ years designing or owning knowledge systems, platforms, or data-backed content architectures
Bachelor's degree required in a technical or analytical discipline such as: Information Management, Library or Information Science, Computer Science, Information Systems, Data Science, Engineering or related field
Hands-on experience integrating platforms via APIs, automation, or data pipelines
Experience designing governance models that scale across teams and tools
Comfort operating in ambiguous, evolving systems (especially AI-enabled ones)
Experience with enterprise AI platforms (Glean, Microsoft Copilot, internal AI tools)
Experience with content repositories (Notion, Airtable, Google Drive)
Knowledge architecture, taxonomy, and metadata design
Advanced CMS/platform administration with governance at scale
API integrations, webhooks, and automation
AI-assisted retrieval concepts, source grounding, and trust frameworks
Data fluency (analytics, SQL, usage insights)
HTML and structured content design
Scripting or automation (Python, JavaScript preferred)
Familiarity with workflow automation tools
Experience supporting multi-platform ecosystems
Preferred
Familiarity with conversation intelligence tools (Gong, Chorus)
SaaS or B2B technology background
Certifications in AI, enablement technologies, or knowledge management
Exposure to sales, GTM, or customer-facing workflows
Experience partnering with enablement, L&D, or product teams
Familiarity with sales enablement platforms (Seismic, Highspot, etc.)
Benefits
Holistic mind, body and lifestyle programs designed for overall well-being
Company
ZoomInfo
ZoomInfo offers a platform for accessing business contact information, company profiles, and sales intelligence tools.
1001-5000 employees
H1B Sponsorship
ZoomInfo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (74)
2024 (67)
2023 (51)
2022 (115)
2021 (81)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$8.55MKey Investors
TA AssociatesVenrock
2024-04-01Post Ipo Equity· $1.55M
2020-06-04IPO
2019-02-04Acquired
Leadership Team
Henry Schuck
CEO & Founder
Filip Popovic
Chief Technology Officer
Recent News
Venrock
2025-12-31
Company data provided by crunchbase