Stanbrick Dental Group · 1 day ago
Dental Verifications Specialist
Stanbrick Dental Services is a growing dental company with 10 locations in the Denver Metro Area. They are seeking an experienced Dental Verifications Specialist to accurately verify insurance benefits and support practice staff with insurance-related inquiries.
DentalHealth CareHospital
Responsibilities
Accurate and timely verification of insurance benefits, with comprehensive entry of coverage details into practice management software
Meet established productivity standards to maintain operational efficiency and accuracy
Monitoring and prompt response to verification questions or concerns via email, instant messaging, help request tickets and occasional phone calls
Regularly retrieve, organize, and transmit data providing lists of insured patients with appointments due for insurance verification
Act as a resource to practice staff and clinicians
Daily and weekly reporting of department status to department leader and manager
Qualification
Required
Minimum 1 year of recent experience with dental insurance verification experience is required
Demonstrated knowledge of dental PPO payor/plan structures, navigating payor websites, IVR systems and benefit documents
Strong communication skills, both written and verbal- with the ability to interpret and explain insurance coverage and limitations clearly and concisely to any knowledge level
Ability to multi-task and prioritize without compromising attention to detail
Comfortable with technology and digital applications such as Microsoft 365 (proficient in using Excel to process data is a plus)
Adept at proactively identifying issues and naturally takes initiative for resolution in a timely, professional manner
Adaptable to change and able to think outside the box to resolve complex problems
Works effectively and efficiently, both independently and as a part of a team, with minimal supervision
Powerful collaborator that builds trust and rapport both within their department and with their customers; skilled at understanding other perspectives and open to alternate solutions
Reliable and strong internet connection required (company laptop will be provided) with a HIPAA secure and noise controlled remote work environment
Benefits
100% paid health insurance coverage for the employee and options to add family members or spouse
401k plan with company match
Paid holidays
Paid time off