Clinical Operations Support Specialist jobs in United States
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GE HealthCare · 15 hours ago

Clinical Operations Support Specialist

GE HealthCare is a leading global medical technology and digital solutions innovator. The role involves supporting clinical operations, assisting with metric reporting, coordinating demos, and working closely with sales operations to ensure effective resource allocation and productivity analysis.

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Responsibilities

Support Clinical quarterly metric reporting and regional scorecard reviews
Assist demo coordination including scheduling, notifications and transportation needs working with the clinical scheduling tool
Work closely with sales operations and OTR teams entering, tracking and delivering demo and workshop inventory as needed
Assist clinical team with operational questions or process issues
Developing in-depth knowledge of sales territory, product lines, markets, sales processes or customer groups. Uses prior experience and acquired commercial expertise to execute policy/strategy
Sales force effectiveness, productivity analysis, allocation of resources and territory coverage, sales incentives, Salesforce CRM platform. Cleans and maintains data in Commercial and other core systems (CRMs, SFDC, ERPs, etc.)
In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area
A job at this level is likely to be an individual contributor, with proven interpersonal skills. May lead small projects with low risks and resource requirements. Explains complex information to others in straightforward situations
Has knowledge of best practices and how own area integrates with others
Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems with projects, product lines, markets, sales processes, or customers
Ability to prioritize information for decision making. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions
Work with customers, employees and management to promote, drive, and maintain continuous improvement in processes and productivity
Ensure all raised quality and customer complaint issues are handled through the proper quality processes and channels

Qualification

Salesforce CRMProject managementMicrosoft Office SuiteQuotationOrder entry systemsAnalytical thinkingInterpersonal skillsProblem-solving skillsOrganizational skillsTime managementCommunication skills

Required

High School diploma/GED
Ability to communicate using English, Strong interpersonal and problem-solving skills
Proficiency in computer skills in Microsoft Office Suite products
Demonstrated ability to work under pressure and to meet deadlines and commitments
Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills
Experience: 2 years in similar position with strong organizational skills with ability to multi-task - internal and external customer

Preferred

Highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team, takes initiative to make things happen, identifies what needs to be done and does it
Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize and meet deadlines, follow up and attention to detail
Ability to interact effectively with all levels of a matrix organization, both internally and with external customers
High Integrity: Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others
Experience with quotation and order entry systems tools (such as Cobra, eOM, Oracle, Cognos, etc.)
Basic understanding of technical/medical equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired

Benefits

Great work environment
Professional development
Challenging careers
Competitive compensation

Company

GE HealthCare

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GE Healthcare provides a wide range of medical technologies and services to healthcare providers and researchers. It is a sub-organization of General Electric.

Funding

Current Stage
Public Company
Total Funding
$5.52B
Key Investors
Bill & Melinda Gates Foundation
2024-11-07Post Ipo Secondary· $1.17B
2024-09-12Post Ipo Secondary· $1.29B
2024-02-16Post Ipo Secondary· $1.07B

Leadership Team

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Catherine Estrampes
President and CEO, US & Canada
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Luiz Verzegnassi
President & CEO, Services
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Company data provided by crunchbase