Cumberland County, PA · 11 hours ago
Staff Assistant- Domestic Relations Office
Carlisle, PA
Full-time
Onsite
Entry Level
1+ years expCumberland County, PA is dedicated to providing impactful county services and is seeking a Staff Assistant for the Domestic Relations Office. The role involves assisting with child support orders, processing legal documents, providing customer service, and supporting departmental staff with various tasks.
Government Administration
Responsibilities
Assists Conference Officer with establishing, modifying and enforcing child support orders
Review legal documents (local, interstate and intrastate) to determine processing and initiate actions for scheduling, updating PACSES (PA Child Support Enforcement System), or forwarding on to APL Conference Officer for action based on review
Process legal documents (i.e., support orders, wage attachments, bench warrants, credit bureau notices, medical notices, driver’s license suspension notices/orders)
Provide customer service to clients, attorneys and employers by phone, e-mail, written correspondence or in person
Assist Conference Officer with caseload management to maximize performance
Sort, copy and/or file correspondence and documents within the department
Scan all documents into the department Imaging system
Assist in collection and/or receiving payments from defendants
Coordinate between the Conference and Enforcement Officers regarding locating clients and/or bench warrants
Assist department staff with special projects, reports or assignments or in administration of special department functions as requested
Attend meetings and/or training sessions as required
Assist staff with clerical duties in absence of other clerical staff members, or as needed
Perform other job-related duties as required
Qualification
Required
High school diploma or equivalent, plus business/clerical and computer training
1-2 years working experience
Benefits
Capital Blue Cross Medical Insurance + Health Savings Account + Wellness program with wellness incentives
Capital Blue Cross Vision Insurance
United Concordia Dental Insurance
County Retirement Pension + 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax + Fully vested after 5 years of credited service + Normal Retirement Options: - Age 55 with 20 years of credited service - Age 60 with any amount of credited service
Voluntary 457b Deferred Compensation Plan
Military Time Buy Back Options
Vacation + 10 days per year, accrued per pay period (Non-Exempt) + 15 days per year, accrued per pay period (Exempt) + Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
Personal + 3 Personal days per year, pro-rated based on starting date
Sick + 5 Sick days per year, pro-rated based on starting date
12 Paid County Holidays + No waiting period to receive paid holidays
Educational Assistance + 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
Employee Assistance Program + Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
Flexible Spending Account
Dependent Care Account
Short Term Disability
Long Term Disability
Life Insurance
Company
Cumberland County, PA
Cumberland County Government exists to serve its residents and provide the most livable community with the most efficient and effective public services in Pennsylvania.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dana Best
CFO
Mark Adams
Chief Information Officer
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