TMA Systems · 19 hours ago
Solutions Engineer II
US
Full-time
Onsite
Mid Level
3+ years expTMA Systems is a company that specializes in providing software solutions, and they are seeking a Solutions Engineer II who will act as a technical expert for clients. This role involves translating customer business needs into scalable software solutions while collaborating with various teams to ensure successful implementation and customer satisfaction.
ComputerSoftware
Responsibilities
Act as the technical point-of-contact during pre-sales and post-sales engagements, partnering with Account Executives, PMs, and Engineering
Conduct discovery sessions to understand customer workflows, system architecture, integration requirements, and KPIs
Translate customer needs into actionable technical requirements and solution designs
Design, present, and document scalable solution architectures using the company’s software products, APIs, and integration tools
Create proof-of-concepts (POCs), demos, and technical prototypes to validate solution approaches
Provide recommendations on best practices, architecture patterns, and system optimization based on modern software engineering principles
Maintain deep expertise in the company’s platform, SDKs, APIs, data models, and deployment options
Provide customer training, technical walkthroughs, and internal enablement for sales and support teams
Gather customer feedback and partner with Product on future enhancements, roadmap priorities, and feature gaps
Source RFPs related to TMA’s platforms and lead projects to provide comprehensive and compelling responses
Work closely with Engineering to escalate bugs, technical blockers, or customer-impacting issues
Collaborate with Customer Success to ensure smooth handoff and long-term adoption
Document solution architectures, implementation guides, and customer-specific technical notes
Qualification
Required
3–5+ years of experience in solutions engineering, software engineering, technical consulting, or similar role within a software or SaaS company
Experience integrating software systems, building small scripts, or customizing configurations within a pre-existing codebase
Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders
Strong problem-solving skills and ability to manage multiple projects simultaneously
Preferred
Experience working with enterprise customers or large-scale implementations
Background in pre-sales engineering or technical sales support is a plus
Experience with Computerized Maintenance Management Systems (CMMS)
Experience working on complex RFP responses
Company
TMA Systems
TMA Systems is a computer software company that offers maintenance management software.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$68MKey Investors
Silversmith Capital Partners
2021-10-05Private Equity· $68M
Leadership Team
Mark Simner
Chief Executive Officer
Recent News
Company data provided by crunchbase