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Idera, Inc. · 19 hours ago

Director of Renewals

United States

Full-time

Remote

Lead/Staff, Director/Executive

5+ years exp

Idera, Inc. delivers B2B software tools that technical users trust most, and they are seeking a strategic, results-driven Director of Renewals to lead and scale their global renewals organization across multiple brands. This role owns the global renewals and retention strategy, leading brand managers and renewal representatives to exceed renewal, retention, and expansion targets while partnering closely with various executive teams.

B2BSoftware

H1B Sponsor Likely

Responsibilities

Own and execute the global renewals and retention strategy across 8 Idera brands

Lead, mentor, and motivate brand managers and renewal reps to meet and exceed business goals

Establish clear performance expectations, KPIs, and accountability across teams

Proactively identify organizational, process, and data blind spots before they impact results

Serve as senior escalation point for high-risk, high-value, or complex renewal situations

Deliver accurate, executive-ready renewal forecasts with confidence and clarity

Articulate projections, risks, and scenarios to senior leadership and executive stakeholders

Own renewal pipeline health, including risk assessment, timing, and deal strategy

Conduct deep retention analysis to identify trends, churn drivers, and growth opportunities

Build and maintain Excel-based models, trackers, and analyses as needed (hands-on)

Act as a Salesforce reporting expert for renewals and retention metrics

Design, refine, and maintain dashboards, reports, and forecasting views

Ensure data integrity, pipeline hygiene, and consistent reporting across brands

Translate Salesforce data into actionable insights and executive-level narratives

Drive on-time renewals, favorable contract terms, and expansion opportunities

Partner with Sales, Customer Success, Support, Product, Finance, and Legal to remove renewal barriers

Lead weekly/monthly forecast calls, pipeline reviews, and at-risk account discussions

Develop and scale renewal best practices, playbooks, and operating cadences

Influence pricing, term structures, and retention initiatives based on data and outcomes

Qualification

SalesforceData analysisB2B software renewalsExcelLeadershipTeam management

Required

Strong executive presence

Advanced data fluency

Hands-on operational leadership

Comfort working directly in Excel and Salesforce

Accountable for forecasting accuracy

Renewal execution

Retention analysis

Proactive risk mitigation

Motivating and developing high-performing teams