AdventHealth · 14 hours ago
Patient Service Representative
AdventHealth is a community-focused healthcare organization that believes in the wholeness of each person. They are seeking a Patient Service Representative to handle incoming calls, register patients, and manage patient information to ensure a smooth service experience.
Health CareHospitalOnline Portals
Responsibilities
Answers incoming phone calls, responds to inquiries, and directs calls appropriately
Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems
Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement
Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs
Qualification
Required
High School Grad or Equiv
Preferred
Associate and/or higher-level education or completed coursework in health services administration or other related medical or business field
Associate's Degree in Health Services Administration or other related medical or business field
1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection
Prior collections experience
Certified Healthcare Access Associate (CHAA)
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Company
AdventHealth
AdventHealth is a nonprofit healthcare system providing whole-person care through hospitals, clinics, and virtual services.
H1B Sponsorship
AdventHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Florida Blue FoundationKentucky Opioid Abatement Advisory Commission
2025-09-15Grant
2023-10-05Grant· $0.25M
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-19
2026-01-15
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