University of California, Berkeley · 15 hours ago
Student Support Coordinator (4555C), Disabled Students Program - #83812
Berkeley, CA
Full-time
Onsite
Entry, Mid Level
$30.17/hr - $35.29/hr
2+ years expThe University of California, Berkeley is dedicated to fostering an inclusive community and is seeking a Student Support Coordinator for the Disabled Students Program. This role involves coordinating financial literacy, career, and personal enrichment activities for students with disabilities, ensuring they have equal access to educational opportunities.
Responsibilities
Research student financial resources and literacy issues; develop curriculum and deliver the DSP Scholars financial literacy education content, products, and services; assess the financial literacy partners, products, and services to provide credible personal money management education to post-secondary students, administrators, staff and faculty and other audiences as required
Teach DSP Scholars about budgeting, saving, banking, credit, housing, and identity theft through conducting workshops and information sessions
Develops and implements strategies to support and foster financial literacy among students and staff
Develops partnerships with campus staff and the student finance team to promote financial literacy initiatives/programs and provide training workshops
Provide financial coaching for individuals to help them reach their financial goals. This may include helping students improve their credit score, develop assets, and learn how to use financial services
Coordinates and delivers Financial Education and coaching services to UC Berkeley DSP Scholars, Coordinates other DSP Scholars Program deliverables for Financial Education Activities
Works with students’ services staff and other members of the DSP Scholars staff to identify populations of students who are most at risk of not completing their educational goals (e.g., students who do not meet standards of progress) and designs and provides financial literacy activities to improve student retention
In collaboration with the Financial Aid Office, the California Department of Rehabilitation (DOR) develops communication and information strategies for the Financial Literacy Program for students
FLC helps students find appropriate referrals, both internally and externally and tracks those referrals in an Excel spreadsheet or other tracking management systems
Help build positive relations within the team and external parties, including collaborating with key campus stakeholders such as the Financial Aid and Scholarships Office, specifically Bears for Financial Success, Other Student Support Services (Transfer Classic SSS, and STEM)
Provide a welcoming and safe environment for students and staff to succeed in the Scholars program
Support students, staff, and faculty by attending and participating in campus events
Maintain accurate record keeping of the student's counseling and coaching sessions and prepare reports about their activities
Ensures compliance with US Department of Education policies and grant guidelines. Prepares progress reports to document project activities. In collaboration with Financial Aid, tracks and measures student outcomes (e.g., assessment of financial literacy learning)
Manages the DSP Scholars calendar of events and provides conference, event, and workshop support
Ensuring technology is used correctly for all operations, equipment is set up and in functional condition, and space and online platforms are coordinated when needed
Provide administrative support to the DSP Scholar Program and create necessary evaluative reports
Work with Learning Specialist and the Director to produce monthly newsletter and coordinate use of the Slottman Hall_Unit One for program activities and operational hours
Under the direction of the DSP Scholar Director and Learning Specialist, help recruit participants by participating in on-campus recruitment events, completing interviews, and creating student success plans
Manage TRIO social media accounts and platforms
Create fliers/announcements, upload pictures, and ensure all program information stays current, relevant, and up to date
Work with the DSP Web development team to keep the DSP Scholars web pages current, accessible, and uniform
Become a resource for staff and students by familiarizing them with campus and community resources and broadly sharing them
Recruit students to participate in workshops and events and follow up to assess effectiveness and interest
Participate in one-on-one meetings with supervisors, team meetings, and training, including weekly team meetings with staff, mid-semester and semester review team meetings, and training and professional development as applicable
Participate in ongoing Trio Priority training, DSP Scholars, People & Culture, and Information technology training
Participate in committees as assigned and other duties assigned
Qualification
Required
Seeks to integrate and promote other asset-building services to amplify the tracking and success of the Students and Families Economic Empowerment initiative at UC Berkeley
Participate in community development collaboratives, research and develop new programming, and assist in the rollout of new initiatives
Bachelor's degree in related and 2 years' experience in areas of either financial education, credit counseling, community development, employment counseling, business administration, volunteer management and/or project administration; or equivalent combination of education and experience
Advanced level of written and oral communication skills
Must be accurate and detail-oriented, with strong organizational and time management skills, with the ability to prioritize competing duties in a complex and fast-paced environment
Superior customer service skills
Ability to work independently, collaboratively and the ability to keep client's information confidential, work flexible hours (occasional evenings and weekends) as required
Excellent database management knowledge, report generation skills, and records maintenance skills
Experience in planning and organizing events
Skill in utilizing computer technology for communication, data gathering and reporting activities
Skill in interpreting and effectively communicating rules and regulations to a variety of audiences, both one-on-one sessions and group presentations
Skill in developing and presenting credible money management education to a variety of audiences
Skill in communicating effectively through oral and written mediums
Demonstrated ability to work effectively and collaborate with individuals and groups from a wide range of backgrounds, experiences, and perspectives
Demonstrated commitment to fostering an inclusive and supportive environment that promotes collaboration and mutual respect among all members of the UC Berkeley community and its stakeholders
Must demonstrate strong interpersonal skills, including the ability to engage with and understand individuals from varied academic, socioeconomic, cultural, disability, gender, and ethnic backgrounds
Ability to prioritize multiple projects and work in an environment with regular interruptions
Ability to maintain confidentiality of sensitive data
Ability to evaluate and implement Department of Education recommendations and regulations
Preferred
Proficiency in G-suite enterprise, Microsoft Office, desktop publishing, and internet research
Knowledge of financial literacy and counseling issues, and budgeting/debt reduction, problem-solving and intervention strategies
Knowledge and understanding of applicable federal rules and regulations
Understanding of the legal framework involving accommodations for students with disabilities through state and federal laws and regulations
Knowledge of procedures for assessing and determining disability accommodation issues, including the Disability Compliance Office procedures
Benefits
Eligible for UC Benefits
Company
University of California, Berkeley
A wellspring of innovation, the school occupies a 1,232-acre campus near downtown Berkeley.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Laleh Coté
Chair - Coalition for Education and Outreach (CEO)
Adam Sterling
Co-Founder, Startup@BerkeleyLaw
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