Alabama Power Company · 18 hours ago
Telecom Analyst, Field Operations GA SW
Macon, GA, United States
Full-time
Onsite
Entry, Mid Level
2+ years expAlabama Power Company is a leading energy provider serving millions of customers across the Southeast. The Telecommunications Analyst provides dedicated IS Field Operations support and coordinates major technology projects, performing on-site support for maintenance activities, equipment troubleshooting, and general TO projects.
Electrical DistributionEnergyLogisticsRetail
Responsibilities
Provide dedicated IS Field Operations support and coordination of major Technology projects
Perform on-site TO field support of maintenance activities, equipment troubleshooting, construction, and general TO projects
Support project schedules and priorities by attending construction site meetings and teaming with Engineering and Support Groups and/or Project Manager
Participate in Business Partner planning meetings as TO Field Operations representative
Track status of multiple regional infrastructure and OPCO projects
Ensure proper project work orders are created, tracked, and shared with technicians
Develop ways to enhance knowledge and information sharing among technicians
Own documentation repositories for technicians
Facilitate training events for technicians
Maintain Departmental planning documentation
Support Contract development for technical services
Be involved in quality assurance, project task reporting, materials tracking, as-built documentation, invoicing, and other related duties as directed
Develop and maintain working relationships based on trust with critical Business Partners
Qualification
Required
Two-year degree in a Technology related field or equivalent military and/or work experience is required
Proven track record in support of problem resolution and core business support is expected
Field engineering, documentation, and labeling standards experience
General knowledge of Southern Company's core business
General knowledge of information technologies (those currently used within the system and new technologies)
General knowledge of IT infrastructure components
Knowledge of state-of-the-art telecommunications equipment, facilities, troubleshooting techniques and concepts
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
Ability to negotiate with and influence others – internally as well as vendors
Ability to build relationships and work in a team atmosphere
Ability to provide and accept feedback
Strong analytical and troubleshooting skills
Must demonstrate Our Values with emphasis on leadership and planning
Professional oral and written communication skills
Available for travel and after-hours, weekend, and holiday work
Understand/achieve business, TO, and departmental goals, strategies, and plans
Ensure full compliance with Sarbanes-Oxley rules and regulations
Solid technical understanding of Southern Company's telecommunications network, data network, and other major systems that utilize the telecommunications infrastructure
Solid technical understanding of Southern's EMS and DSCADA systems
Ability to design and engineer network modifications and/or additions from a field perspective
Ability to organize tasks and coordinate various employees, vendors / contractors, and customers / partners to meet project goals
Ability to work independently, prioritizing major tasks by overall impact to the company
Ability to arrive at cost effective solutions in support of projects
Ability to communicate and work with all levels of management, vendors, and other internal and external groups and customers
Ability to effectively lead meetings and make presentations
Working knowledge of two or more of the following telecommunications infrastructure technologies: Microwave (licensed and unlicensed), fiber optics (electronics and cable), multiplex / DACS, Digital and IP communications, wireless (MAS, point to point, etc.), LTE RF / LTE Backhaul, and Ancillary (DC /AC power systems, surge protection, grounding, physical facilities, etc.)
Ability to analyze information from multiple sources for complex problem resolution
Ability to lead a team, coordinating various workgroups to drive complex problem resolution in a timely and efficient manner
Ability to effectively utilize standard company computing applications (Outlook, Word, Excel, SharePoint, etc.)
Ability to appropriately utilize documentation tools as required by specific job (CAD, TBMS, Visio, etc.)
The ability to drive long distances, travel overnight, be subject to 24x7 call out, work shifts greater than 8 hrs., lift / carry items up to approx. 50 lbs., climb stairs / ladders, and work in areas requiring specific safety measures such as radio transmission sites, fiber optic transmission sites, power plants, substations, transmission right - of- ways, as well as various remote locations
Preferred
2 – 4 years' experience in a similar role or field ops technician role is preferred
Benefits
Competitive base salary
Annual incentive awards for eligible employees
Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
Additional compensation, such as an incentive program
Company
Alabama Power Company
Alabama Power provides the valuable combination of It is a sub-organization of Southern Company.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Peoples
Chairman, President and Chief Executive Officer
Moses Feagin
Executive Vice President, CFO and Treasurer
Recent News
Morningstar.com
2025-11-04
Company data provided by crunchbase