Duolingo · 15 hours ago
Senior Community Manager
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$140K/yr - $238K/yr
8+ years expDuolingo is on a mission to develop the best education in the world and make it universally available. They are seeking a Senior Community Manager to shape how millions of learners engage with the platform, managing community operations and fostering relationships across various channels.
E-LearningEducationLanguage LearningMobile Apps
Responsibilities
Own and lead day-to-day community operations
Manage our core community channels (e.g., Reddit, Discord) and drive daily engagement, conversation quality, and member experience
Build and maintain strong relationships with moderators, ambassadors, and superfans
Develop scalable processes, playbooks, and frameworks that uphold safety, trust, delight, and Duolingo’s signature tone
Monitor community health, sentiment, and emerging risks, identifying insights and opportunities for continuous improvement
Launch initiatives that grow participation, sentiment, and long-term community value
Qualification
Required
8+ years of experience in community management for a consumer-facing brand, ideally at scale
Proven experience growing and engaging online communities across multiple platforms (Reddit, Slack, Discord, etc.)
Strong instincts for tone, voice, and the dynamics of internet culture
Experience managing moderators, ambassadors, creators, or similar stakeholder groups
A data-driven approach to decision-making, with comfort in interpreting qualitative and quantitative signals
Excellent communication skills and the ability to collaborate cross-functionally
Experience navigating complex community conversations and stewarding online reputation
Active Duolingo user
Preferred
Track record of building community programs of 1M+ members
Experience with shifting sentiment, scaling, and building advocates through community programs and tactics
Experience with international community management or scaling programs across cultures
Excels at both strategic planning and hands-on execution
Benefits
Equity compensation
World-class benefits
Company
Duolingo
Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages.
501-1000 employees
H1B Sponsorship
Duolingo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (46)
2023 (36)
2022 (19)
2021 (14)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$183.3MKey Investors
General AtlanticCapitalGDrive Capital
2021-07-28IPO
2020-11-18Series H· $35M
2020-04-14Series G· $10M
Leadership Team
Luis von Ahn
CEO, co-Founder & Board Member
Severin Hacker
CTO & Cofounder
Recent News
2026-01-22
2026-01-19
The Motley Fool
2026-01-16
Company data provided by crunchbase