SPECTRAFORCE · 1 day ago
Senior Client Advocate
Columbia, SC
Contract
Hybrid
Senior Level
$53/hr - $53/hr
7+ years expSPECTRAFOR is seeking a Senior Client Advocate to join their team in Columbia, SC. The role involves managing client relationships, providing technical support, and collaborating with various teams to enhance business processes and systems.
ConsultingCRMInformation TechnologyLegal
No H1B
Security Clearance RequiredHiring Manager
Niksha Wadhwa
Responsibilities
Exceptional communications (verbal and written) skills with assertive yet customer-focused style
Strong leadership, teamwork skills and the ability to communicate with all management levels
Strong technical knowledge along with strong analytical and conceptual skills
Understanding of information systems, business processes, and the key drivers and measures of success for the business unit and the organization
Knowledge of the company’s business practices and direction along with the assigned business area’s products and processes
Understanding/knowledge of technological trends used to bring solutions to business units
Strong business analysis experience across multiple lines of business
Strong LOB experience to include working closely with I/T in the development/implementation of systems
Demonstrated competency in strategic thinking with strong abilities in client management and relationship building/management along with a service attitude
Demonstrated competency in management of resources to meet goals and multiple projects
Participation on multidiscipline, high-performance work teams. Ability to negotiate terms and scope of work documents
Ability to prepare and present formal presentations
Effective problem solving and conflict resolution skills
Qualification
Required
C2 Clearance Required!
Infrastructure: Windows Server, Linux, IBM mainframe
Databases: Oracle, SQL Server, DB2
Security Tools: Okta, Splunk
Exceptional communications (verbal and written) skills with assertive yet customer-focused style
Strong leadership, teamwork skills and the ability to communicate with all management levels
Strong technical knowledge along with strong analytical and conceptual skills
Understanding of information systems, business processes, and the key drivers and measures of success for the business unit and the organization
Knowledge of the company's business practices and direction along with the assigned business area's products and processes
Understanding/knowledge of technological trends used to bring solutions to business units
Strong business analysis experience across multiple lines of business
Strong LOB experience to include working closely with I/T in the development/implementation of systems
Demonstrated competency in strategic thinking with strong abilities in client management and relationship building/management along with a service attitude
Demonstrated competency in management of resources to meet goals and multiple projects
Participation on multidiscipline, high-performance work teams. Ability to negotiate terms and scope of work documents
Ability to prepare and present formal presentations
Effective problem solving and conflict resolution skills
Required Software and Tools: Microsoft Office
Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in any major
7 years I/T related experience to include experience in client relationship management, I/S marketing, and process/product improvement
Preferred
Networking & Hardware: Dell EMC, Cisco UCS
Cloud & Virtualization: Azure, AWS, VMware
Company
SPECTRAFORCE
Welcome to SPECTRAFORCE, your gateway to NEWJOBPHORIA™! Established in 2004, SPECTRAFORCE is now one of the largest and fastest growing U.S.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase