Velociti · 11 hours ago
VeloCare Solutions Principal
Riverside, MO
Full-time
Hybrid
Senior Level
7+ years expVelociti is seeking a VeloCare Solutions Principal to serve as a senior subject matter expert supporting our VeloCare program. This role involves applying fleet maintenance and insurance expertise to improve fleet performance and customer service outcomes.
Consumer ElectronicsHardwareInformation Technology
Responsibilities
Serve as a senior subject matter expert within the VeloCare program, applying fleet maintenance and/or fleet insurance expertise to service ticket analysis and resolution strategies
Provide guidance on fleet health, maintenance trends, risk indicators, and insurance-related considerations that impact customer outcomes
Act as an escalation and advisory resource for complex or high-impact VeloCare cases
Support Account Executives and Customer teams by translating VeloCare insights into proactive recommendations and solution opportunities
Educate internal teams on how fleet maintenance practices, service history, and risk factors influence cost, performance, and customer outcomes
Partner with Operations, IT, and Customer Success to refine VeloCare workflows and response models
Provide consultative guidance to customers on fleet maintenance optimization, service strategies, and risk reduction
Apply prior experience to inform best practices in preventive maintenance, vendor performance, claims prevention, and compliance
Support conversations with brokers, service providers, OEMs, and technology partners as needed
Stay current on trends in fleet maintenance technology, telematics, predictive maintenance, insurance underwriting, and risk management
Identify opportunities to enhance VeloCare capabilities through technology, data insights, or partner alignment
Provide feedback to leadership on recurring themes, customer challenges, and growth opportunities surfaced through VeloCare interactions
Qualification
Required
Bachelor's degree in Business, Fleet Management, Risk Management, Engineering, or a related field
Seven or more years of experience in one or more of the following areas: Fleet maintenance management at scale, Fleet or commercial insurance brokerage, underwriting, or risk advisory
Strong knowledge of fleet operations, maintenance programs, telematics, or insurance and claims management
Ability to analyze trends, assess risk, and provide strategic recommendations
Strong communication skills with the ability to explain complex concepts to technical and non-technical audiences
Collaborative, consultative, and solutions-oriented mindset
Comfort operating in a fast-paced, evolving environment with multiple stakeholders
Company
Velociti
As the industry leader, our versatile background allows us to seamlessly and effectively manage the installation and deployment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Kahn
Chief Executive Officer
Don Soetaert
Vice President/CFO
Recent News
BusinessCloud
2025-07-29
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