SCITON · 18 hours ago
Customer Engagement Specialist - Miami
United States
Full-time
Remote
Entry Level
$70K/yr - $120K/yr
1+ years expSciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. The Customer Engagement Specialist (CES) is responsible for initiating conversations with new prospects and existing customers to identify qualified sales opportunities, focusing on cold calling and lead qualification.
Health CareLaserMachinery ManufacturingManufacturingMedicalMedical Device
Responsibilities
Conduct high-volume outbound calls to new business prospects including physicians, Medspa, and aesthetic practices
Re-engage existing system owners to identify expansion, upgrade, or replacement through open house staffing opportunities
Introduce the company’s aesthetic technology portfolio at a high level and assess interest and timing
Navigate gatekeepers and engage decision-makers professionally and confidently
Qualify leads based on established criteria (practice type, decision-maker access, timing, budget, and intent)
Accurately document call outcomes and opportunity details in Salesforce or designated CRM
Submit qualified leads to the assigned Aesthetic Consultant or Executive Aesthetic Consultant with complete and actionable notes
Ensure timely and clean handoff to maximize conversion rates and rep productivity
Maintain consistent outbound activity levels aligned with performance expectations
Track follow-up cadence and engagement history to ensure no opportunity is missed
Collaborate with sales leadership to refine messaging, targeting, and qualification standards
Qualification
Required
Strong communication and interpersonal skills with the ability to connect quickly and build rapport
Self-motivated, goal-oriented, and resilient under pressure
Excellent organization and time-management skills
Passion for the aesthetics industry and eagerness to learn advanced technology and consultative selling methods
Preferred
Bachelor's degree (recommended, but not required), or equivalent professional experience in sales, marketing, or customer engagement
1–3 years of experience in a sales, inside sales, or call center role (medical device or technology sales preferred)
Experience with Salesforce CRM or similar platforms preferred
Benefits
Equity/stock incentive programs
Profit-sharing bonus
Comprehensive benefits package
401(K) with matching
Company
SCITON
Sciton designs and manufactures advanced lasers and light sources for aesthetic medical purposes.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Burton
CEO
Jim Hobart
CEO
Recent News
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