Semper Valens Solutions · 4 hours ago
Computer User Support Specialist- RS3
Lackland Air Force Base, TX
Full-time
Onsite
Mid LevelSemper Valens Solutions, Inc. is a Service-Disabled Veteran Owned Small Business providing software and systems engineering support to the DOD and VA community. They are seeking a Computer User Support Specialist to provide Tier I–II end-user support for Air Force personnel and mission systems, including troubleshooting, training, and ensuring system compliance.
Business IntelligenceConsultingInformation ServicesSoftwareSoftware Engineering
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide customer support using approved Air Force ticketing systems
Support accounts, email, office applications, and hardware issues
Document, track, and resolve incidents and service requests
Build and deploy workstations using approved configurations
Support classified and unclassified mission systems
Provide remote desktop support and on-site troubleshooting
Process moves, adds, and changes
Support multimedia, VTC, and conference room systems
Provide user training and assist with mass deployments
Ensure systems remain compliant with patching and security requirements
Qualification
Required
Secret clearance with TS/SCI eligibility
U.S. Citizenship required
Active TS/SCI eligibility required
Proficiency in Microsoft Active Directory; Microsoft Server 2008, or higher; proficiency in VMWare 5.1 or higher and VSphere Administration
DoD 8570 / 8140 compliant
IAT Level II (Security+ CE preferred), current and verifiable
Preferred
Security+ CE preferred
Company
Semper Valens Solutions
Semper Valens Solutions provides system engineering, enterprise architecture, lifecycle support and integration methods services.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Balmos
President & CEO
Nicholas Brown, PMP
Chief Operating Officer
Company data provided by crunchbase