IT Specialist jobs in United States
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Diamond Braces Orthodontist: Braces & Invisalign · 14 hours ago

IT Specialist

positionBrooklyn, New York, United States
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Diamond Braces Orthodontist is seeking a hands-on IT Specialist to support day-to-day technology operations across a multi-site organization. The role involves providing Tier 1–2 IT support, managing tickets, and ensuring clear communication with users in a fast-paced environment.

Health Care
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H1B Sponsor Likelynote

Responsibilities

Provide Tier 1–2 IT support for hardware, software, and access issues
Own tickets from intake through resolution or escalation
Communicate clearly with non-technical users in a fast-paced environment
Travel on-site for urgent issues that cannot be resolved remotely
Perform semi-annual preventive checks at office locations
Coordinate with and oversee third-party IT vendors for routine on-site work
Support onboarding/offboarding, account setup, and basic network troubleshooting
Document all work clearly in the ticketing system

Qualification

IT support experienceTroubleshooting skillsWindows supportMicrosoft 365 supportTicket managementBasic networkingCompTIA A+CompTIA Network+Clear communication

Required

2–4 years of hands-on IT support experience
Strong troubleshooting skills (hardware, OS, basic networking, applications)
Experience supporting Windows and Microsoft 365 environments
Ability to explain technical issues clearly to non-technical users
Comfortable working from tickets, SLAs, and KPIs
Willingness to travel locally for urgent site visits

Preferred

Multi-site or healthcare IT experience
Experience working with MSPs or outsourced vendors
CompTIA A+ or Network+ (or equivalent real-world experience)

Company

Diamond Braces Orthodontist: Braces & Invisalign

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Diamond Braces is a premier dentist orthodontist provider specializing in braces, Invisalign, and retainers for kids, teens, and adults.
dateFounded in 2000
location
Clifton, New Jersey, USA
people-size201-500 employees
web-link
http://diamondbraces.com/office-locations/madison-avenue-new-york-ny/

H1B Sponsorship

Diamond Braces Orthodontist: Braces & Invisalign has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Oleg Drut
Orthodontist
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Recent News

EIN Presswire
Braces and Invisalign Made Simple with Diamond Braces Virtual Start
2025-06-26
Company data provided by crunchbase