Fourth · 17 hours ago
Senior Forward Deployed Engineer
United States
Full-time
Remote
Senior Level
5+ years expFourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. They are seeking Senior Forward Deployed Engineers to join their iQ360 team, where the role involves leading technical engagements and acting as a trusted advisor to executives while driving technology adoption and business performance outcomes.
AnalyticsCloud Data ServicesConsultingHospitalityInformation TechnologyManagement Consulting
Responsibilities
Lead engagements with enterprise customers, aligning iQ360 deployment with their strategic goals
Operate as both a technical architect and a strategic advisor in executive-level discussions
Design integrations, data pipelines, and automation workflows across complex multi-system environments
Oversee rapid prototyping and ensure scalable, long-term adoption patterns
Drive change management initiatives, from stakeholder buy-in to end-user adoption
Translate business objectives into measurable KPIs and validate ROI realization
Coach and develop Associate and mid-level FDEs, raising the standard of field engineering across the team
Codify best practices for customer delivery, adoption, and field execution
Capture and prioritize customer requirements, adoption blockers, and new opportunities
Partner with Product & Intelligence teams to shape roadmap direction and AI capabilities
Qualification
Required
Technical depth – you can design, prototype, and oversee complex solutions
Strategic consulting experience – you understand enterprise transformation and can navigate C-suite conversations
Change leadership – you know how to drive adoption, enable behavior change, and deliver measurable ROI
Lead engagements with enterprise customers, aligning iQ360 deployment with their strategic goals
Operate as both a technical architect and a strategic advisor in executive-level discussions
Design integrations, data pipelines, and automation workflows across complex multi-system environments
Oversee rapid prototyping and ensure scalable, long-term adoption patterns
Drive change management initiatives, from stakeholder buy-in to end-user adoption
Translate business objectives into measurable KPIs and validate ROI realization
Coach and develop Associate and mid-level FDEs, raising the standard of field engineering across the team
Codify best practices for customer delivery, adoption, and field execution
Capture and prioritize customer requirements, adoption blockers, and new opportunities
Partner with Product & Intelligence teams to shape roadmap direction and AI capabilities
Top-tier consulting experience – former Senior Consultant / Manager / Principal from a global consultancy (e.g., McKinsey, BCG, Bain, Accenture, Deloitte, EY, PwC, Oliver Wyman, etc.) with exposure to enterprise transformation programs
Technical fluency – comfort with APIs, data platforms, cloud environments (Azure preferred), and enterprise IT landscapes
Proven ability to influence senior stakeholders, design business cases, and link technology to commercial outcomes
Experience leading transformation programs, including training, adoption, and behavior change
Preferred
Domain experience in hospitality, retail, supply chain, or workforce optimization a plus (but not required)
Benefits
Unlimited PTO!
Medical, Dental, Vision Insurance!
401k Match!
Parental Leave
Laptop and equipment.
Company
Fourth
Fourth is a provider of cloud-based cost control solutions to the hospitality industry.
501-1000 employees
H1B Sponsorship
Fourth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (12)
2023 (7)
2022 (12)
2021 (16)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
ECI Partners
2019-07-11Acquired
2015-07-01Series Unknown
2011-03-21Private Equity
Leadership Team
Mary Hamill
Co-Founder, Fourth / HotSchedules WING
Jay Altizer
Chief Operating Officer
Recent News
Company data provided by crunchbase