Keysight Technologies · 15 hours ago
Technical Support Engineer, Intermed
Roseville, CA
Full-time
Onsite
Senior Level
5+ years expKeysight Technologies is at the forefront of technology innovation, delivering breakthroughs in electronic design and testing solutions. They are seeking a Technical Support Engineer to assist with technical problems, provide training, and drive initiatives to improve service response and reduce errors.
AnalyticsCloud SecurityElectronicsManufacturingNetwork SecurityProduct DesignSoftwareTest and MeasurementWireless
Responsibilities
Assists/Resolves day-to-day technical problems arise from divisions or customer concerns
Works with other Master - Expert Technicians and Engineering members as needed to provide trainings for other technicians and partners
Drives initiatives and provides support to our partners (CCC, VOC, SLSC) to improve response/lead time and reduce errors
Assists NPI and CapEx activities, gains Applications knowledge start with Spectrum analyzer and provides support to the Service Center
Provides technical support, consultation and mentoring to technicians of all levels
Solves complex technical problems at the service center independently and provides trainings to other technicians
Determines the root cause and initiates corrective action resulting in solutions that are cost effective and enhance the process
Leads or participates in continuous improvement, new product introduction and engineering projects
Researches and recommends new test equipment for improved testing proficiency and cost effectiveness
Uses advanced software skills and technical expertise to fix, enhance or develop automated calibration procedures
Retains ownership through problem resolution. This is done verbally or via technical correspondence and may be accomplished by phone or visits to the customer site
Provides leadership and facilitates discussions among service personnel, cross-functional teams and trade customers regarding technical issues or problem resolution
Interprets customer requirements and potential needs to meet customer satisfaction goal
Makes formal presentations on technical matters to customers, engineering and management
Complies with Keysight Technologies business direction policies and strategies
Promotes teamwork, safety, ESD compliance and other programs that is conducive to an efficient safe and pleasant work environment
Qualification
Required
Requires Associate of Science degree or higher education, specialized in Electronics Technology, Bachelors or Masters Degree in Engineering
Requires a minimum of 5 years directly related working experience
Highly developed technical or business oriented skill set that can be leveraged cross organizationally
Requires high degree of independent action and initiative
Possesses excellent troubleshooting skill by staying current on new/emerging technologies applied at Keysight
Company
Keysight Technologies
Keysight Technologies is an electronic measurement company.
10001+ employees
H1B Sponsorship
Keysight Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (83)
2024 (67)
2023 (122)
2022 (110)
2021 (93)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
Department for Science, Innovation and Technology (DSIT)
2025-04-10Post Ipo Debt· $750M
2024-10-02Post Ipo Debt· $600M
2023-09-15Grant
Leadership Team
Satish Dhanasekaran
President and Chief Executive Officer
B
Brad Doerr
Vice President and General Manager
Recent News
2026-01-22
2026-01-21
Company data provided by crunchbase