BoldAge PACE · 21 hours ago
VP of Quality
Oceanport, NJ, US
Full-time
Hybrid
Director/Executive
10+ years expBoldAge PACE is dedicated to enhancing the quality of life for seniors through personalized care. The Vice President of Quality will lead national initiatives in quality, performance improvement, and participant safety, ensuring high standards of care across all PACE centers.
Hospital & Health Care
Responsibilities
Develop and execute the national quality and safety strategy to support organizational growth and participant-centered care
Lead enterprise-wide QAPI initiatives that strengthen clinical outcomes, reduce adverse events, and improve service experience
Drive alignment across all markets through standardized quality processes, tools, and expectations
Manage policy & procedures for organization, managing, creating and rolling out new policies and procedures with implementation and execution across the national footprint
Lead and manage the standard operating procedures (SOP) committee from a national perspective and provide guidance to all members of the organization
Collaborate with the Director of Compliance on survey readiness, corrective action plans, and regulatory risk identification
Focus on clinical outcomes, participant safety, and improvement initiatives while Compliance oversees regulatory audits, investigations, and reporting
Oversee dashboards, key performance indicators, scorecards, and national reporting for quality, safety, utilization and participant experience indicators
Lead root cause analyses (RCA) and organization-wide improvement initiatives based on data-driven insights
Present outcomes and recommendations to executive leadership and the Board Quality Committee
Lead system-wide safety efforts, including sentinel event reviews, mitigation strategies, and improvement plans
Strengthen processes for incident management, risk identification, and prevention of harm
Implement evidence-based standards, clinical pathways, and quality education programs across all PACE centers
Mentor and lead regional and site-level Quality leaders, promoting consistent and high-performing quality operations
Provide effective education to employees as needed (clinical and non-clinical) and monitoring of adherence
Oversee participant satisfaction, service quality initiatives, and grievance/appeal trending in partnership with site and compliance leaders
Develop strategies that enhance communication, responsiveness, and service excellence
Contribute to readiness activities for new PACE centers, acquisitions, and geographic expansion, ensuring quality infrastructure and performance expectations are in place
Ability to travel nationally up to 40–60%
Ability to work in remote, administrative, and clinical environments
Qualification
Required
Master's in Nursing, Healthcare Administration, Public Health, Gerontology, or related field required
10+ years of progressive healthcare quality experience, with 5+ years in senior leadership
Must have reliable transportation, a valid driver's license, and the minimum state required liability auto insurance
Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact
Pass a comprehensive criminal background check that may include, but is not limited to, federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen
Preferred
RN strongly preferred; clinical certifications (CPHQ, CPPS) desirable
Experience in PACE, managed care, long-term care, or complex geriatric populations preferred
Deep knowledge of CMS regulations, quality methodologies, improvement science, and patient safety systems
Benefits
Medical/Dental
Flex Time Off
401K with Match*
Life Insurance
Tuition Reimbursement
Flexible Spending Account
Employee Assistance Program
Company
BoldAge PACE
BoldAge PACE is helping older adults live meaningful, independent lives with grace and dignity.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mary Austin
Chief Executive Officer
Recent News
Business Wire
2025-11-04
2025-08-26
2025-08-25
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