Parkhurst Talent Group · 4 days ago
Senior Director Sales Operations (Confidential Client)
Parkhurst Talent Group is representing a confidential employer in the utilities and telecommunications services ecosystem seeking a Senior Director of Sales Operations. This role involves driving sales performance through disciplined operating cadence, pipeline rigor, forecasting accuracy, and Salesforce-enabled insights while partnering closely with senior sales leadership and cross-functional stakeholders.
Responsibilities
Lead the Sales Operations function and serve as a strategic partner to Sales leadership, translating business goals into clear operating rhythms and measurable outcomes
Establish and run the sales operating cadence (forecast calls, pipeline reviews, QBRs, KPI dashboards, and performance reporting)
Own forecasting processes and improve forecast accuracy through consistent definitions, pipeline hygiene, and inspection routines
Drive Salesforce adoption, data integrity, and reporting consistency, ensuring the CRM supports real decision-making and execution
Build and maintain dashboards and insights that highlight leading indicators, conversion rates, cycle times, and productivity metrics
Partner with Sales leadership on territory and account planning, capacity coverage, and performance management
Identify and implement process improvements across the funnel to increase win rates, speed, and predictability
Collaborate with Finance, Marketing, and other teams to align inputs/assumptions, performance reporting, and growth initiatives
Create clear documentation and enablement around process, definitions, and expectations to ensure scalability and consistency
Qualification
Required
Senior-level experience in Sales Operations leadership (Director/Senior Director level), supporting a field sales organization
Salesforce is required (power user and reporting expertise; strong understanding of CRM best practices and data hygiene)
Proven ownership of forecasting and pipeline management cadence, including standard metrics and accountability
Strong analytical and communication skills with the ability to influence VP-level stakeholders and drive change
Experience building dashboards and performance insights using Salesforce reporting and/or BI tools
Preferred
Revenue Operations or sales effectiveness background in a multi-line business
Experience partnering on incentive compensation, quota setting, or territory optimization
Exposure to utilities, telecommunications, construction services, or other field-service business models
Company
Parkhurst Talent Group
Parkhurst Talent Group partners with organizations ready to make better strategic talent decisions.
Funding
Current Stage
Early StageCompany data provided by crunchbase