Amdocs · 17 hours ago
Pre-Sales Lead
Amdocs is a leading company in software products and services, empowering customers in the communication and media sectors. The Pre-Sales Lead will work closely with various teams to create sales plans, identify opportunities, and drive new revenue by selling consulting services to telecom providers.
Big DataCRMCustomer ServiceOutsourcingSoftwareTelecommunications
Responsibilities
Work with the Experience & Digital Engineering Studio leadership, telco & beyond telco presales team and our Amdocs’ account sales team to create a strategic expansion plan for the account. This includes the specific strategy to be used to expand the Experience & Digital Engineering Studio solutions and services throughout the client enterprise
Create a pipeline of client expansion opportunities with a total value of 3 times the account revenue quota
Capture weekly revenue expansion activities in Salesforce
Participate in weekly sales meetings
Participate in weekly leads intake meeting
Participate in all pipeline reviews, strategic planning and regular sales cadence meetings with the assigned accounts sales team
Support the studio leadership team with evolving best-in-class business development tools and processes, including establishing strategic client qualification terms, pursuits documents, and client-facing materials
Collaborate with the studio leadership team to develop the proper pursuit team for each client expansion opportunity
Create the pursuits content individually and/or in collaboration with the studio leadership team
Organize all aspects of the pursuit and moving it to the next step while managing all contributions from the pursuit team
Monitor competition by gathering current marketplace information on pricing, offerings, and client presence
Monitor the client position within the current marketplace
Support Statement of Work (SOW) terms and content for each additional opportunity
Document meetings, critical client feedback and decisions during pursuit and account development activities
Maintain client relationships and develop new relationships throughout the client enterprise through meetings, networking, consultative sessions, and bringing other team members, either local or corporate, into the process. Document the relationship map
Become a trusted advisor to clients and our accounts sales team through regular contact, successful delivery of contracted projects and honest conversations about new opportunities
Create and maintain the client expansion strategy including potential changes to the client’s business opportunities and issues
Provide the studio leadership and our accounts leadership team a regular cadence of updates, intelligence, and obstacles to resolve
Work effectively with Operations to ensure forecast accuracy and maintenance, and successful delivery of contracted engagements
Act as the key interface with the account teams for issue escalation
Conduct quarterly business reviews internally and with clients
Help clients promote their successes where the studio has been a catalyst. Ensure capture of case studies
Qualification
Required
10+ years' experience working in and supporting a Sales organization
8+ years' experience in business writing in a Sales or comparable writing environment
3+ years leading bid/proposal management personnel to ensure successful execution of the proposal process including developing content and pricing documents in a large IT organization
Trusted Consultant/Coach with a strong focus on client success
Experienced in Consultative Experience & Technology Sales to Telecom Providers and Beyond Telco clients
An outstanding writer and have great oral communication skills
Client-centric and have relationship-driven business perspective
Highly collaborative and solution oriented
Experienced in creative / digital consulting, SI or customer experience solutions
Benefits
Health, dental, vision, and life insurance
Paid time off
Sick time
Parental leave
Company
Amdocs
Amdocs is a developer and provider of customer experience systems for communications, media, and entertainment industries.
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-01-01Post Ipo Equity
1998-06-19IPO
Leadership Team
Recent News
2026-01-07
2026-01-03
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