Midwest Loan Services · 8 hours ago
Mortgage Services - Payment Processing Associate (Hancock, MI)
Midwest Loan Services is seeking a Payment Processing Associate responsible for accurate and efficient processing of loan payments. The role involves posting payments, performing research, and resolving outstanding issues with investors and other departments.
Financial Services
Responsibilities
Post payments (payoffs, manual, e-payments, ACH, etc.)
Perform research as needed
Perform payment reversals
Process unidentified payments (identify, scan, and follow up)
Prepare cash letter and balance daily activity to the deposit
Work with investors & other division departments to resolve outstanding issues
All other duties as assigned by management
Qualification
Required
High school diploma (or equivalent) required
Previous experience in mortgage loan servicing and/or remittance processing desired
10 key pad experience
Maintain & foster positive relationships with customers and business partners
Complete all assigned training in a timely manner
Provide professional communication in both oral & written expression
Excellent organizational, time management & analytical skills
Able to communicate effectively
Ability to manage and maintain confidential information
High degree of accuracy
Able to lift up to 50 pounds
Travel by foot in outdoor environments where it can slippery/etc
Extended periods of sitting (at computer desk)
Complete repetitive tasks (including operation of computer mouse/keyboard)