Capital Vacations · 11 hours ago
Tour Receptionist- Kissimmee
Silver Lake, FL
Full-time
Onsite
New Grad, Entry LevelCapital Vacations is a company focused on providing excellent customer service to guests. The Tour Receptionist is responsible for greeting guests, assisting with reservations, handling payments, and ensuring a smooth check-in process while maintaining a clean and informative lobby environment.
HospitalityResorts
Responsibilities
Greet and check-in guest
Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
Run and prepare reports – opening and closing
Answer phones
Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
Provide information to guests about the area, including directions and show information
Coordinate with Sales Manager on any additional gifts to be issued for New Owners
Prepares count and profiles of tours for the entire day
Updates numbers to Sales Managers as more tours are added
Communicates with Admin Manager or Leads with unusual tours/gifts
Maintains clean lobby, stocks magazines or literature
Other duties as assigned
Qualification
Required
High School Diploma/GED
Prior Administrative experience
Bilingual (English- Spanish)
Benefits
Medical, Dental, Vision
401k
PTO
Employee Perks
Company
Capital Vacations
Capital Vacations provides hospitality, sales, and resort management services.
Founded in 1978
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-30Debt Financing
Leadership Team
Jeff Norris, MBA MCSE
Chief Technology Officer
Jerry Rexroad
Chief Financial Officer
Recent News
2025-12-11
2025-09-09
EIN Presswire
2025-08-21
Company data provided by crunchbase