beeline Group, North America · 22 hours ago
Parcel Operations Coordinator
Memphis, TN
Full-time
Hybrid
Entry, Mid Level
2+ years expBeeline Group, North America is a leading international supplier of fashion jewelry and accessories. They are seeking a Parcel Operations Coordinator to support parcel delivery operations across the U.S., Canada, and Puerto Rico by monitoring transport lead times, communicating with carriers, and ensuring efficient resolution of delivery and return issues.
FashionJewelryRetail
Responsibilities
Monitor transport lead times and ensure timely parcel deliveries
Track and trace shipments across the U.S., Canada, and Puerto Rico
Coordinate parcel pickups and returns with carriers and field teams
Serve as a primary contact for inquiries from field representatives and carriers
Manage parcel-related issues, complaints, and claims via email, phone, and Microsoft Teams
Maintain positive relationships with logistics partners to ensure service quality
Prepare monthly lead-time and performance reports for all carriers
Conduct shipping evaluations and statistical analyses, primarily using Excel
Maintain accurate shipment and return records
Process return packages and create return labels as needed
Support logistics documentation and ensure proper filing of carrier correspondence
Establish accurate and efficient parcel monitoring procedures within 30 days
Deliver consistent monthly carrier performance and lead-time reports within 60 days
Improve resolution time for carrier-related complaints and returns within 90 days
Qualification
Required
Monitor transport lead times and ensure timely parcel deliveries
Track and trace shipments across the U.S., Canada, and Puerto Rico
Coordinate parcel pickups and returns with carriers and field teams
Serve as a primary contact for inquiries from field representatives and carriers
Manage parcel-related issues, complaints, and claims via email, phone, and Microsoft Teams
Maintain positive relationships with logistics partners to ensure service quality
Prepare monthly lead-time and performance reports for all carriers
Conduct shipping evaluations and statistical analyses, primarily using Excel
Maintain accurate shipment and return records
Process return packages and create return labels as needed
Support logistics documentation and ensure proper filing of carrier correspondence
Establish accurate and efficient parcel monitoring procedures within 30 days
Deliver consistent monthly carrier performance and lead-time reports within 60 days
Improve resolution time for carrier-related complaints and returns within 90 days
Strong organizational and problem-solving skills with the ability to stay calm under pressure
Team-oriented mindset with the ability to work independently and collaboratively
Preferred
2–4 years of experience in logistics administration or customer service preferred
Strong MS Office skills, particularly Excel
Excellent English communication skills; additional languages are an asset
Company
beeline Group, North America
Founded in Cologne, Germany in 1990, beeline is one of the largest international suppliers of fashion accessories, selling over 40,000 styles in 21 countries, and growing.
501-1000 employees
Funding
Current Stage
Late StageRecent News
Morningstar.com
2026-01-11
Company data provided by crunchbase