Promise · 3 hours ago
Executive Assistant
Oakland, CA
Full-time
Hybrid
Mid LevelPromise is a company that modernizes how government agencies and utilities support people in financial difficulty through innovative technology. The Executive Assistant will support the leadership team by managing operational flows, complex calendars, and ensuring effective communication, allowing leaders to focus on decision-making and outcomes.
Debt CollectionsFinancial ServicesFinTechGovernmentMobile Payments
No H1B
U.S. Citizen Only
Responsibilities
Create order in a dynamic environment by managing calendars, priorities, and meeting flow for 5–6 leaders
Make independent scheduling decisions based on a deep understanding of each leader’s priorities, working style, and peak productivity windows
Ensure meetings start with clarity by preparing agendas, confirming attendees, coordinating materials, and capturing follow-ups
Strengthen cross-functional execution by coordinating with internal Promisers and external partners to move work forward
Provide backup support across the leadership team as needed, including urgent scheduling, confidential requests, travel coordination, and high-stakes communications
Coordinate travel that supports efficiency and minimizes friction, including itineraries, logistics, and real-time adjustments
Create leverage for leaders by identifying bottlenecks, filling operational gaps, and stepping into projects where extra support is needed
Support a culture of clarity and consistency by modeling communication norms the organization relies on—timely updates, context-rich messages, and proactive problem solving
Represent Promise with professionalism in all interactions, especially with external partners and stakeholders
Adapt quickly to changing priorities and handle after-hours needs when critical work or urgent requests arise
Qualification
Required
Operational excellence and strong attention to detail
Proactive problem-solving and sound judgment
Clear, concise communication
Calm under pressure and adaptable to change
Fluency with Google Workspace and comfort learning new tools
A team-first mindset aligned with Promise's mission and values
Benefits
100% paid health coverage
Generous PTO and sick leave
Lunch, snacks, and coffee provided
Company retreats
Opportunities to travel and see the impact of your work
Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home
Company
Promise
Promise streamlines government payments and benefits with secure technology.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$48.12MKey Investors
The General PartnershipFirst Round CapitalY Combinator
2022-02-24Series B· $25M
2021-02-18Series A· $20M
2020-06-04Seed
Leadership Team
Diana Frappier
Co-Founder
Phaedra Ellis-Lamkins
Co-Founder
Recent News
Tech Funding News
2025-10-23
Company data provided by crunchbase