Tropical Smoothie Cafe · 5 hours ago
Franchise Administration Coordinator
Tropical Smoothie Cafe is seeking a Franchise Administration Coordinator to manage the documentation and compliance requirements for franchise agreements and relationships. The role involves coordinating licensing, ensuring compliance with regulations, and collaborating with various teams to support franchise operations.
Food and BeverageFranchiseRestaurants
Responsibilities
Ensure compliance with FTC regulations regarding the Franchise Disclosure Document (FDD) and all franchise agreements
Coordinate all aspects of franchise licensing, including drafting, issuing, and executing franchise agreements, amendments, assignments, promissory notes, and related legal documents
Review purchase agreements, management agreements, and other transaction documents to identify relevant franchisor terms and requirements
Verify franchisee entity structures and authority by reviewing corporate documents and utilizing Secretary of State databases
Track, manage, and facilitate the full execution process for agreements, including obtaining signatures, payments, approvals, and missing documentation
Maintain accurate records of franchisees’ compliance with minimum insurance requirements in coordination with external vendors
Record, update, and audit franchisee information in CRM systems and other company databases to ensure accuracy and completeness
Prepare periodic data reports and extract information from CRM and other databases as needed
Create, maintain, and update electronic signature templates and workflows within the company’s e‑signature platform
Collect, safeguard, and maintain confidential franchisee records, including financial statements, corporate filings, insurance certificates, and lease documents
Assist in developing and improving Franchise Administration processes and documentation
Collaborate with franchise buyers and sellers, real estate agents, brokers, and lenders to support timely approvals and successful business transactions
Qualification
Required
Bachelor's degree from an accredited college or university
Advanced proficiency in Microsoft Office and the MS Office Suite
Ability to work effectively in a fast‑paced environment with independence, adaptability, and professionalism
Strong focus and ability to manage multiple tasks and projects simultaneously
Exceptional attention to detail, accuracy, and adherence to defined processes and checklists
Strong written and verbal communication skills
Ability to solve problems, clarify ambiguity, and develop process‑driven solutions
Strong collaboration skills with the ability to build working relationships across departments
Proficiency in project management and organizational practices
High degree of excellence in reporting, data handling, and document management
Demonstrated commitment to corporate values, brand representation, and a team‑oriented mindset
Preferred
Experience in franchise administration is preferred, but not required
Experience with CRM systems, project‑management tools, or e‑signature platforms is a plus
Experience in copywriting or editing is a plus
Company
Tropical Smoothie Cafe
Tropical Smoothie Cafe, is a restaurant franchise in the United States.
Funding
Current Stage
Growth StageTotal Funding
$20M2024-04-24Acquired
2018-03-29Debt Financing· $20M
2014-11-03Seed
Recent News
Food Business News
2026-01-09
2026-01-07
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