Casino Marketing Assistant Manager - The Cosmopolitan jobs in United States
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MGM Resorts International · 1 day ago

Casino Marketing Assistant Manager - The Cosmopolitan

MGM Resorts International is a leader in the entertainment industry, and they are seeking a Casino Marketing Assistant Manager to support the daily operations of Casino Marketing. The role involves supervising staff, evaluating guest play, ensuring compliance with policies, and contributing to a positive work environment.

GamblingHospitalityResorts

Responsibilities

Supervise Casino Host Services Coordinators while promoting and developing a team-oriented culture that fosters exceptional customer service; oversee hiring, training, discipline, and succession planning processes; and assist with attendance tracking and payroll reporting
Evaluate casino play while ensuring responsible and effective management of casino assets for high-value casino customers
Maintain knowledge of departmental and property policies and procedures, ensure compliance with all legal requirements including Title 31, and participate in required compliance and training sessions
Effectively communicate with internal departments in a professional and timely manner to support positive service standards, while ensuring high employee productivity through effective scheduling and appropriate staffing levels
Assume full responsibility for the department in the absence of Manager or Department Head
Ensure sufficient supplies and tools are provided to enforce a positive work environment for the department

Qualification

Casino MarketingCustomer ServiceStaff ManagementCompliance KnowledgeCommunication Skills

Required

Must be a minimum of 21 years of age
High School Diploma or GED
2+ years of prior relevant experience in Front Desk, VIP Services, Casino Marketing, or high-volume customer service required

Benefits

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Company

MGM Resorts International

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MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.

Funding

Current Stage
Public Company
Total Funding
$3.6B
Key Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B

Leadership Team

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William Hornbuckle
Chief Executive Officer and President
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Mark Strawn
Chief Financial Officer - Midwest Group
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Company data provided by crunchbase