Strategic Communications Design and Knowledge Management Advisor jobs in United States
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Chemonics International · 2 days ago

Strategic Communications Design and Knowledge Management Advisor

Chemonics International is seeking a Strategic Communications Design and Knowledge Management (SCD-KM) Advisor for the FEWSNET team. The Advisor will enhance alignment between FEWS NET products and the information needs of US government decision makers, ensuring clear and actionable communication. This role includes establishing knowledge management systems and improving communication strategies within the team.

Health Care

Responsibilities

Support FEWS NET staff in designing effective briefings, including clear story-telling/narrative structuring, slide preparation, and presentation coaching
Developing and delivering training programs aimed at improving the communication skills of our team in areas including but not limited to communication design, technical writing for the DoS/USG audience, and briefing development
Mentor technical staff in communications, representational skills and media engagement
Building a culture of clear and effective communication within the team
Work with the FEWS NET Hub and FEWS NET DST leadership to build and maintain continuous awareness of State Department decision-making processes, communication preferences, and decision support needs
Maintain a deep understanding of FEWS NET’s reporting processes and product lines to ensure full use is made of all available materials at the appropriate time
Work with the Hub to test redesigned products through user feedback sessions, interviews, or rapid prototyping
Recommend iterative improvements to processes, products, and internal systems
Review, refine, and redesign as needed existing FEWS NET decision support products to ensure they are visually appealing, concise, jargon-free, and optimized for the intended audiences
Support the creation of new products as needed, applying user-centered design and effective communications approaches as determined through the regular assessments referred to above
Establish and maintain communication standards, style guidance, and templates for consistent product development
Ensuring all communication products are of high quality, align with our brand identity, and effectively communicate our mission and work
Develop and maintain centralized knowledge repositories, including templates, guidance documents, workflows, and lessons learned, making these easily accessible to project staff
Create or refine standard operating procedures (SOPs), internal toolkits, and style guides to support consistent communication practices
Ensure that critical institutional knowledge is captured, retained, and shared, including important know-how and lessons learned by veteran staff. Develop systems for providing easy access to this burgeoning repository of knowledge
Oversee coordination, development, and delivery of DST briefings and presentations to key stakeholders, especially USG stakeholders
Respond quickly and creatively to emerging information needs from DoS stakeholders
Facilitate clear communication of evolving stakeholder needs to FEWS NET leadership and technical teams
Working closely with other advisors, the FEWS NET Hub, and our field partners to ensure a consistent and coordinated communication approach
Work closely with the FEWS NET Hub to define and track metrics related to communication effectiveness (e.g., product uptake, user satisfaction, clarity)
Represent the DST at all project-wide communications working groups
Lead discussions with the Hub on any website-related improvements driven by DST product and reporting needs
Engaging with external stakeholders and partners to enhance the reach and impact of our communication efforts
Act as point of contact for communications with network partners, and particularly with the FAO’s Integrated Phase Classification (IPC)
Support the senior management team in managing media requests and coordinating with Chemonics’ communications specialists as needed
Lead the drafting and finalization of technical input to the quarterly and annual performance reports for the DST
Serve as the direct manager of the DST technical editor position(s)

Qualification

Strategic communicationsKnowledge managementUser-centered designVisual storytellingCommunication designEngaging with USG audiencesTechnical writingLeadership skillsInDesignAdobe Creative SuiteGoogle EnvironmentSharePointComputer skillsFluency in EnglishInterpersonal skills

Required

Fluency in English is required; additional language skills in French, Spanish and/or Arabic are preferred
Education and experience in a discipline relevant to the food security (e.g., PhD and at least two years of relevant experience; Master's degree and at least six years of relevant experience; Bachelor's degree and at least eight years of relevant experience) is required
Advanced degree in communications, information design, international relations, knowledge management, public policy, or a related field desirable
Relevant experience includes working in communications design, strategic communications, user-centered design, or knowledge management, preferably in international development or humanitarian contexts
Demonstrated experience translating complex technical information into policy-relevant, visually compelling communications
Strong leadership skills and experience in capacity building or training roles
Experience engaging with USG audiences (State Department, USAID, or similar)
Strong writing, editing, visual storytelling, and design skills
Proficiency with modern communication and design tools (e.g., InDesign, Adobe Creative Suite, data visualization tools, collaboration platforms)
Experience developing and managing knowledge management systems in the Google Environment and SharePoint is required
Strong interpersonal and mentoring skills and demonstrated ability to collaborate across multidisciplinary teams is required
Demonstrated ability to work under tight deadlines and adapt to rapidly changing information needs is required
Excellent interpersonal skills, including the ability to work well with US and field-based, local staff via telephone, e-mail, and other remote means, are required
Excellent computer skills, including Microsoft Office Suite, are required

Benefits

Paid time off
Medical/dental/vision insurance
ESOP
401(k)
And other benefits to eligible to US based employees.

Company

Chemonics International

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Chemonics is a leading sustainable solutions firm that designs and delivers solutions at the intersection of technology, data, and human progress.

Funding

Current Stage
Late Stage

Leadership Team

T
Thurston F. Teele
Founder
Company data provided by crunchbase